B2B Appointment Setting: Don’t Assume!

Sales leads of poor quality frequently indicates inaccurate answers. Nevertheless, what if the answer isn’t generally what’s wrong? Consider the possibility that it may be what you thought the problem was. Sensibly, everything appears to be identical. Yet, under the surface, expecting the wrong problems could prompt more detriments (both with regard to leads and sales). Here are the manner by which your appointment setting technique could create sort of false presumption about your B2B prospects.

  • Forcing a problem you like working out.
    Consider it as a tingling trigger finger. Not every solution calls for something like sophisticated enterprise system or a advanced course in financial planning. Nonetheless, a few organizations are so devoted into their solutions that it seems like they always have the need to cater it regardless of whether anyone truly needs it! This does not imply that they’re marketing something pointless but rather they require better targeting. It backpedals to the question, do you really know what the real problem is?
  • Self-deception with information.
    Targeting suggests the utilization of information. The precarious thing about information is that even graphs can mislead. Disregard the lies you can tell amidst the business proposal. Shouldn’t something be said about the ones you’re going on about during kick-off meetings with marketing and sales? Consistently ensure that the information you use for your campaign is precisely introduced. A lot of work has already been done to guarantee the precision of your contact lists and client profiles. Regard for the subtle elements of your market research shouldn’t add excessively to the bunch.
  • Expecting something is even a problem.
    Finally, claiming something as a “problem” can be conceivably objective. The problem for a specific business (e.g. storage space) isn’t always a problem for another (e.g. a  business that doesn’t have that much PC information to consume in the first place). On the contrary, sometimes, problems is in certainty, a truly necessary characteristic in business. Not all business works best when troubled by the expenses of IT infrastructure or the necessity to regularly track the online conduct of its clients.

Luckily, realizing that you got the problem wrong just means your answer, and your business proposition, haven’t altered. You simply need to match it correctly and learn to never expect until you’re certain of what problem you’re seeking to settle.

3 Benefits of Outsourcing to a B2B Appointment Setting Service

As far as B2B marketing is concerned, appointment setting is a crucial part of it for several reasons.

This is particularly true in today’s world because of the quickly changing trends and the many uncertainties businesses deal with.

Sometimes, just keeping up may feel like it’s taking a lot more effort on your part, and that could lead to burnout.

Obviously, that’s not something you want to happen if you’re a business owner.

 

If you normally keep all the sales tasks in-house, it may be time for you to consider outsourcing your B2B appointment setting tasks to a third party that offers such services, such as ContactDB.

Before you do, though, you may be wondering what else can outsourcing to an appointment setting service you’re your business, besides lightening your sales team’s load?

 

1. Your events don’t suffer.

When preparing for an event that will show your company’s key products or services, you may run into trouble if you keep all your sales efforts in-house.

When you split your focus between planning the event and promoting it to qualified attendees, you might see only lackluster results.

By having an appointment setting service handle the latter, you can put all your energies into making the event an unforgettable one, without worrying about whether or not people will be attending.

The same appointment setters can talk to potential attendees, filling your registration list with prospects.

On the day of the event, you can then focus on converting those attendees into customers.

 

2. You can focus on closing deals.

As they say, time is money.

With an appointment-setting service taking care of finding customers for you, your sales team’s load is lighter, but that doesn’t mean they aren’t getting anything done.

It just means they can spend more time on closing deals.

This leads to them being able to work more efficiently, eventually translating this to a higher return on investment (ROI).

Your sales team will also be less likely to get frustrated at the lack of qualified leads if they don’t have to find these leads in the first place.

A less frustrated or disheartened sales team is a happier one, you could say, so they’re less likely to make mistakes while on the job.

 

3. You don’t have to worry about initial lead qualification.

While you may like calling leads to verify and then qualify them, just to make sure you’re not doing anything wrong, doing so steals from your time every day.

Plus, experts have revealed that closing is the most critical stage in a sales funnel, and that’s the part business owners would love to specialize in.

You could use that time instead to grow your business in other ways, such as attending trade fairs in order to add more email addresses to the list of potential clients.

It works both ways, too.

An appointment setting service will be able to reach more prospects since they don’t have to focus on making each call lead to a sale.

 

As you can see, it’s clear that outsourcing to a B2B appointment setting service, or a company that offers it – such as ContactDB – can only lead to benefits for your business.

 

So why not take that first step towards a more efficient, higher-earning business?

Top B2B Demand Generation Tactics for 2018, According to Survey

Demand Gen Report recently polled 160 marketing executives and found some interesting trends behind B2B demand generation tactics. Emails remain the number-one channel for engaging top-of-funnel leads, as well as converting mid- to bottom-of-funnel prospects. The survey also reveals that marketers now increasingly rely on “cross-channel” strategies in order to meet “more aggressive” revenue goals.

Around 70% of B2B marketers say their demand generation budget will grow in 2018. That’s in response to higher sales growth projections for this year, as B2B companies target at least a 30% increase in revenues. As a result:

  • 28% of respondents report their organizations set revenue-based quotas for marketers (compared to 23% in 2017)
  • 30% of respondents say pipeline influence is the main metric to gauge marketers’ performance (up from 27% in 2017)
  • 73% of respondents rank lead quality as the number-one demand generation goal

With marketing increasingly being tied to revenues and in the face of ever-changing buyer behavior, marketers continue to refine their B2B demand generation tactics. Here’s what the Demand Gen Report study finds:

 

Top B2B Demand Generation Tactics

Findings from the Demand Gen Report study indicate that different tactics work best at different stages of the sales cycle. Around 68% of the polled marketers rank in-person events as the most effective tactic for generating qualified top-of-funnel leads, followed by webinars at 61%. Here’s what the complete rankings look like:

  1. Live Events (68%)
  2. Webinars (61%)
  3. Lead Nurturing (57%)
  4. Whitepapers (50%)
  5. Case Studies (50%)
  6. Videos (37%)

For the top-performing demand generation tactics at later stages in the funnel, case studies outrank other strategies as follows:

  1. Case Studies (73%)
  2. Lead Nurturing (63%)
  3. Live Events (55%)
  4. Webinars (54%)
  5. Whitepapers (47%)
  6. Videos (38%)

 

Top B2B Demand Generation Channels

Close to 3 out of 5 B2B marketers rank Emails as the most effective channel when it comes to driving awareness and interest in the early stages of the sales process. The complete rankings are as follows:

  1. Emails (59%)
  2. Search (56%)
  3. Website (51%)
  4. Social Media (44%)
  5. Online Ads (27%)
  6. Retargeting (19%)
  7. Content Syndication (17%)
  8. Telemarketing (14%)
  9. Direct Mail (7%)
  10. Predictive Analytics (2%)

Here’s how these channels perform when it comes to converting leads later on in the sales funnel:

  1. Email (81%)
  2. Website (50%)
  3. Telemarketing (45%)
  4. Retargeting (27%)
  5. Direct Mail (20%)
  6. Search (18%)
  7. Social Media (17%)
  8. Content Syndication (11%)
  9. Predictive Analytics (11%)
  10. Online Ads (6%)

 

Cross-Channel Strategies

Among the key takeaways from the Demand Gen Report survey is that marketers shift their preferences for different B2B demand generation tactics and channels at different points in the sales cycle. Search ranks highly (2nd) during the early funnel stages, but diminishes in importance later on. The same can be said of telemarketing, which the survey shows as a better channel for converting opportunities than as a tool for engaging fresh leads.

This indicates that B2B marketers understand when and how to use these different channels. Oftentimes, this involves combining these tools into a single, coherent strategy where each channel complements the others.

At ContactDB, for example, we use a multi-channel approach when doing demand generation campaigns for our customers. We leverage the scale and reach of email marketing to enhance live phone conversations with the target hand-raisers and use social media to reinforce these touch points.

It’s clear that B2B demand generation tactics are evolving, and it’s time for marketers to adapt.

What Will Appointment Setting Services Look Like in 2018?

What Will Appointment Setting Services Look Like in 2018?

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B2B marketing continues to evolve. That, of course, barely registers as news. What’s really interesting is that, this time, the trends reshaping marketing are starting to impact traditional outbound strategies, including finding and booking sales meetings. If you’re looking to partner with a third-party appointment setting services provider in 2018, here’s what you should expect next year.

Generating leads and appointments still rank as the top challenge that B2B marketers face. That’s why B2B marketers allocate the bulk of their budget increase to prospecting activities. With more than two-thirds of marketers claiming they’re unable to consistently connect with high-quality prospects, a significant number of organizations plan to outsource at least part of their prospecting program.

This makes appointment setting a prime area for marketers to consider. But marketing itself has now changed so much that even appointment setting doesn’t look like what it did just a couple of years ago. Prospecting continues its steady march toward adopting pull tactics as more B2B buyers chart their own course in the purchase journey.

This means that an outsourced appointment setting services partner should deliver prospecting solutions that help you keep up with the times. At a bare minimum, here are four things you should expect from a reputable provider:

 

Account-Based

Account-based marketing (ABM) is gaining traction among marketers. In a nutshell, ABM strategies focus on targeting only a few organizations with the highest likelihood of turning into customers, rather than directing marketing efforts at huge numbers of target companies. It’s like fishing with a spear instead of casting a net.

A reputable appointment setting services company gives you ABM capabilities on top of personalized and targeted prospecting. They tailor campaigns based on an account’s characteristics, which is a step closer to the much sought-after “segment of one”. ABM-enabled appointment setting services target entire org charts of key decision-makers from target accounts, connecting with every person involved in the buying process within a single company.

 

Automated Prospecting

As much as 7 in 10 companies currently use some kind of marketing automation platform (MAP). That’s because MAPs boost lead generation for 80% of marketers and improve conversions for 77% of users. Companies rely on MAPs so much that, as a percentage of revenues, spending on marketing automation now outweighs other IT expenditures.

Appointment setting services that leverage automated prospecting use proven tools to rank leads and follow up on opportunities with minimal human intervention. This frees up their marketing and sales specialists to work on more value-added activities in your campaign such as live conversations with decision-makers. Automated prospecting accelerates one of the most time-consuming components of marketing and makes it more efficient and productive.

 

Data-First

Around 42% of marketers blame poor data quality as the main reason why prospecting campaigns tend to underperform, while about half point the finger at bad data for their MAP’s failure to deliver decent returns. In addition, marketers think they don’t have access to detailed data on prospect behavior and intent, which can help refine their targeting accuracy and enrich segmentation.

Any third-party appointment setting agency should (at the very least) transparently describe their data validation and enrichment processes. You want appointment setting services that let you target, track, and test all aspects of a prospecting campaign. It’s no longer enough to be data-driven, it’s now about being data-first.

 

Experience-Led

Adobe finds that tech marketers prioritize “customer experience and being experience-led” for 2017. This pretty much sums up the trends influencing today’s prospecting strategies in the B2B space. Appointment setting now requires not only a multichannel approach, but also an omnichannel mindset. The difference is that multichannel strategies tend to revolve around marketers’ perspective, while omnichannel takes the entire customer (current or potential) experience into account.

Omnichannel appointment setting services goes beyond integrating different marketing channels to engage prospects. They weave the entire buyer journey into a coherent process for you and your target leads.

So, be on the lookout for these four qualities. These form the baseline for “good” appointment setting services. Make sure that a potential marketing partner meets all four characteristics.

4 Ways to Use Influencer Marketing for Faster Fresh Leads Creation

4 Ways to Use Influencer Marketing for Faster Fresh Leads Creation

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It sometimes pays to stand on the shoulders of giants to extend your marketing messages’ reach and impact. That’s why influencer marketing is an ideal strategy for speeding up fresh leads creation and conversion. Influencers can help you connect with a larger audience or reach deeper levels of engagement which you’d most likely have a hard time achieving on your own.

It’s quite clear that influencer marketing works. There’s a ton of research that show leveraging the power of influencers does make a huge difference across marketing activities. Social influencers, for example, have been shown to boost traffic by up to 6 times and improve conversions by more than 100%. As a result, around 75% of marketers swear by influencer marketing when it comes to fresh leads creation and building customer loyalty.

In a nutshell, influencer marketing focuses on reaching out to people that your target marketing audience trusts and pays attention to. It starts with identifying the most relevant personalities in your industry or niche. Then, you should narrow down the types of influencers to target (e.g., thought leaders, industry insiders, celebrities, etc.), so that the help you’re getting aligns with your lead generation goals. Lastly, you need to have something to offer in exchange for influencers’ favor. Although most influencer outreach tactics won’t cost you a dime, you do need to let influencers know there’s something in it for them, too.

Once you have all the basics nailed down, here are four ways to leverage influencer marketing to generate and convert more leads:

 

  1. Build a community of influencers

The more influencers you bring together as part of your network, the better the reach and impact of your outreach efforts potentially become. Having an entire community of influencers to work with means better visibility and deeper engagement, even if a particular influencer has a relatively smaller audience size or a narrower focus.

Maintaining an extensive network of influencers also means you’ll be able to mix and match different influencer types to find the best combination that works for you. Think of it as diversifying your portfolio of influencer marketing assets, so that you won’t end up putting all your fresh leads creation eggs in one basket.

 

  1. Tailor content aimed at your influencers

In B2B content marketing, the classic content strategy is to put out informative, actionable content assets mapped to the target buyers’ pain points and stage in the purchase cycle. But content intended for B2B audiences typically doesn’t always match what influencers are looking for.

That’s why it’s also important for you to create content not only for your target decision-makers but for the influencers you want to reach out to as well. Influencers actively share content they find useful with their network. Just one well-placed mention from an influencer can take your fresh leads creation efforts to a whole new level.

 

  1. Make it about sharing and shareability

Speaking of sharing, one crucial area in influencer marketing is shareable content. As we’ve seen above, if you’re able to produce content that resonates with an influencer, then there’s a strong chance that particular influencer will feel compelled to share it. It’s crucial that you publish not only outstanding content but irresistibly shareable pieces as well.

They say that sharing is the currency of engagement in influencer marketing, so you also need to develop a “culture of sharing”. You need to encourage content sharing both internally within your organization and externally among your followers and customers.

 

  1. Collaborate with your influencers

One way to make your outreach mutually beneficial to you and your target influencers is through exploring opportunities for collaboration. Remember that part about offering something of value in exchange for your influencer’s help? Working together in a campaign or project can sometimes be enough to bring an interested influencer into your fold.

There are lots of strategies to do this: ask your influencer’s inputs for a blog post that rounds up expert advice on a topic, interview an influencer as a guest on a podcast episode, or let your influencer co-host a webinar on your site.

Cultivating relationships with influencers can help accelerate your fresh leads creation activities, but it doesn’t mean results are going to improve overnight. Influencer marketing takes time. But, with the right approach, the time you spend is going to be worth it.

5 Tradeshow Tips to Grow Human Resource Email Lists the Right Way

Tips to Grow Human Resource Email Lists

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Surveys reveal that between 75% to 77% of B2B marketers rank in-person events like tradeshows and conferences as their top-performing marketing tactic. Tradeshows are great venues for finding qualified leads in an industry or market, since these events are where you’ll typically meet decision-makers, influencers, and thought leaders face-to-face. That’s why, if you’re looking for ways to grow your human resource email lists, joining relevant HR conferences can be the right strategy.

That is, if you know how to leverage your tradeshow attendance for email list building. For today’s post, we’ve hand-picked five proven tips you can quickly apply on your next HR event to make each contact count.

 

  1. Choose your tradeshows wisely

From the SHRM Annual Conference & Exposition to the HR Tech Expo, there’s no shortage of in-person HR events happening each year. But, even if you can afford to attend every single one of them, it’s best to join only those tradeshows relevant to your target customer or solution. This keeps potential email contacts to only within your target prospects as much as possible.

So, make sure to do thorough research on a tradeshow you’re interested in. See to it that the event’s target attendees match your target decision-maker profile. Be sure that your offer is consistent with the theme or focus, and not just tangentially related.

 

  1. Use the right lead capture tools

A study done by event automation provider Certain, Inc. finds that 73% of marketers still use manual data capture tools at live events. That’s despite the availability of digital lead retrieval tools that make collecting attendee contact details many times simpler and faster than with traditional fishbowl and spiral notebooks.

Capturing lead information is now as easy as downloading apps for scanning badges, administering surveys, taking notes, prequalifying leads, and doing other event lead generation activities.

 

  1. Segment your tradeshow contacts

Most event marketing experts agree that contacts obtained at tradeshows and conferences need to be segmented as soon as acquired. Tradeshow contacts should be grouped according to the action or interest they’re showing. You can classify these prospects into labels like “visited booth”, “requested more information”, “set appointment”, and “general attendee”.

This helps you put together a more robust follow-up plan and send relevant messages later on. As we’ll see in the following point, segmentation lets you avoid spammy behavior as well as steer clear of opt-in issues with your human resource email lists.

 

  1. Follow up on time and on point

According to the same Certain, Inc. study mentioned above, 57% of marketers say it takes four days for them to follow up with tradeshow leads. There’s, of course, no universal rule on the best time to check back with event prospects but, in general, the sooner you follow up, the better.

If you’ve classified contacts into appropriate segments, then you’ll be better able to craft a more relevant and compelling email message for each group. Don’t send the same follow-up email to all your tradeshow contacts.  Always start off by reminding your leads you met at the event and tell them how you were able to obtain their contact information.

 

  1. Validate and verify email addresses right away

Before you add the tradeshow contacts into your main human resource email lists, there are some things you need to do first:

  • Verify if the contact details are correct
  • Look for duplicates and redundant entries
  • Check whether an email address already exists in your main database
  • Remove hard bounces
  • Ask if a contact wants to opt out

Also, if the event organizer provides you with a list of attendees, you should never directly add them as contacts in your main database. The best thing to do is send one-on-one email to these contacts asking them to opt in.

With these expert tradeshow tips, it’s going to be much easier for you to cultivate your human resource email lists. The key thing to remember is to always be timely and relevant.

4 Tips to Better Gauge the ROI of Your Custom Targeted Database

4 Tips to Better Gauge the ROI of Your Custom Targeted Database

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In a previous post, we took a look at five key metrics to gauge your list’s performance and effectiveness. But we left out one crucial KPI that you should always be keeping track of: the ROI that your list generates. As we’ll see below, measuring exactly how much return a Custom Targeted Database brings to the table can become a little challenging. That’s why we’re setting aside this entire entry to help you get started with this critical marketing yardstick.

It’s typically hard to correctly determine the ROI of most custom target lists since they’re mostly used for top-of-funnel activities. This means that, by the time a lead becomes a customer, the touch points associated with the contact list that contributed to the sale are often difficult to trace since they took place at earlier stages in the process.

To get around this, the following tips can help you reliably measure how much revenue your custom targeted database helped generate:

 

  1. Know exactly where contacts come from.

In order to accurately gauge ROI, you need to find out where every contact that becomes part of your list originated from. Did a lead come from organic sources? Which paid source did a particular database record pass through before entering your funnel?

For your custom targeted database, this means having separate fields that report where and how you got the contact information.

 

  1. Refine your sales funnel stages.

There’s a surprising statistic from MarketingSherpa being thrown around that claims 68% of marketers haven’t yet identified their sales funnel. If you happen to be part of this group, you need to define and refine the stages in your sales funnel right now.

What are the steps a prospect goes through before being deemed sales-ready? What actions constitute a conversion in each of these steps?

 

  1. Track and score leads throughout your funnel.

Once you’ve established the precise steps that a prospect has to go through in order to turn into an opportunity, you now need to assign points that indicate how sales-qualified that particular lead is.

This is called lead scoring and is a crucial component of accurately measuring marketing ROI. Points are assigned based on the lead’s attributes (demographic and firmographic details) and their actions (interest and intent).

 

  1. Match closed deals with past touch points.

Now that you’ve got contact source information and lead scores recorded in your custom targeted database, it’s time to take a look at the data for deal closes. These closes should be tied back to the series of touch points that preceded the deal.

Marketingprofs says there are four categories of closes based on source and nurture history. It’s important that you identify the right classification for a particular deal, so that credit and attribution can be correctly given.

You can now start reliably measuring the ROI of custom target lists with these four tips in mind. The main idea is that your custom targeted database does contribute to the revenues your marketing and sales processes generate, provided that you’re using it correctly in your campaigns.

5 Metrics to Measure the Health of Your B2B Contact List

B2B Contact List

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You can’t manage what you don’t measure. That’s according to an old business adage that’s still relevant in marketing today, especially now that marketers are drowning in an ocean of metrics and KPIs that let them know what works and what doesn’t. So what numbers should you be keeping track of to get a feel for how your B2B contact list is performing?

As you may know all too well already, everything in B2B marketing starts with your list. That’s why you need to keep this critical campaign component firing on all four cylinders. To find out whether your B2B contact leads database is really up to the task, here are the five key metrics you should always be monitoring:

 

  1. Inbox Placement Rates and Delivery Rates

Inbox placement rates (IPRs) and delivery rates are two distinct metrics that measure email deliverability, although they’re often incorrectly used interchangeably. Delivery rates count the number of emails sent that didn’t bounce, while IPRs only consider emails that actually made it into the recipients’ inbox.

These two numbers can indicate the overall health of your B2B contact list. Low IPRs and delivery rates are often taken as signs that a list probably needs some scrubbing and updating. Recent research from Return Path reports that average global inbox placement rates hover around 80%.

 

  1. Hard Bounces

Bounce rates refer to the percentage of total emails that were not delivered. Soft bounces happen when emails get rejected from the recipient’s server because of a full inbox. Hard bounces, on the other hand, take place when emails are not delivered because of invalid email addresses.

You want to keep an eye on hard bounce rates, since ISPs and mail providers view high levels of hard bounces as a sign of spammy behavior. To help minimize hard bounces, regularly scrub your B2B contact list for invalid or non-existent email addresses.

 

  1. Unengaged Subscribers

Unengaged subscribers are inactive contacts in your list that have yet to promptly opt out. These are subscribers who remain on your B2B contact leads database but haven’t opened or responded to your emails in a while.

Sending emails to unengaged subscribers can harm email deliverability, since doing this tends to trigger spam alerts in most ISPs. So, manage inactive subscribers with a reengagement campaign or by removing them from your B2B contact list altogether.

 

  1. List Churn Rate

List churn rate or attrition rate is the proportion of subscribers that either opt out or drop out of your list in a given period. Factors like the number of opt-outs, hard bounces, spam complaints, and subscriber inactivity are the main drivers behind list churn rates.

List churn tells you how fast your B2B contact leads database is shrinking. That’s why you need to acquire new contacts at a rate that exceeds the churn rate in order to grow your list. GetResponse estimates average annual list churn rates to be around 25%-30%.

 

  1. Spam Complaints/Reports

Every time a recipient marks your email as spam, you’re racking up spam complaints under your sender record. Once the number of spam complaints exceeds a given threshold, mailbox providers automatically classify your emails as junk. According to data from MailChimp, average spam complaint rates can vary from 0.01% to 0.04%, depending on the industry.

While spam complaints tend to reflect the quality of your email messages, they can also give you an idea about the quality of your B2B contact list. Email lists sometimes contain spam traps, which are email addresses created by mailbox providers to catch spammers red-handed. Clearly, it’s important that you find and remove this type of address from your B2B contacts leads database to help reduce the risk of incurring spam complaints.

Now, you know the crucial set of numbers that help you accurately gauge your contact list’s performance. To gain sharper insights on your B2B contact list, don’t just passively measure these metrics against industry benchmarks. Also actively run tests designed to optimize your database on a regular basis.

A 5-Point Data Hygiene Plan for Your B2B Contact Leads Database

A 5-Point Data Hygiene Plan for Your B2B Contact Leads Database

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You may not know it, but you’re wasting at least 12% of revenues due to bad marketing data. That’s according to a review from Econsultancy that says bad data tend to directly impact profitability in as much as 88% of companies.

That’s why proper data hygiene is as important as ever, since practically every marketer today makes decisions based on insights extracted from the data sitting in their CRM or prospect lists. In today’s post, we’ll go over the five key points you need to carefully consider in order to come up with an actionable data hygiene plan for your B2B contact leads database.

 

  1. Develop a thorough data maintenance routine.

Inaccurate data occupies just one segment    in the Venn diagram of bad data. There are other data quality issues—such as missing data, inconsistent data, duplicate data, and unsynchronized data—that you also have to watch out for.

So, you need data maintenance initiatives that both prevent and fix data quality issues at different stages of your data life cycle—from data collection all the way to data removal.

 

  1. Remove data barriers and silos.

In a typical B2B organization, it’s not uncommon to find multiple instances of the same piece of prospect data housed in separate locations (e.g., marketing automation platform for marketing and CRM database for sales). This increases the possibility of having unsynchronized, inconsistent, and misaligned information used by different teams.

A good data hygiene plan also needs to take into account potential barriers to the free flow of data across users, teams, and departments. There should only be one version of a piece of prospect information at any given time.

 

  1. Supplement manual with automated processes.

For best results, data hygiene should be carried out with the right mix of manual and automated data cleansing methods. While tools like AI and machine learning have now streamlined data hygiene tasks, there’s still a clear need to keep humans in the loop.

Take, for example, data deduplication. Most commercial data scrubbing packages come shipped with powerful deduplication capabilities, which are especially helpful for scrubbing a large B2B contact leads database. But the deduplication process still requires human input to correctly identify which redundant records to keep and which ones to discard.

 

  1. Rethink your entire data quality approach.

Another key point that your data hygiene action plan needs to address is to make data quality everyone’s concern. While you need to define clear roles and assign specific tasks for maintaining data quality, it’s equally important to make sure everybody’s onboard.

Also, keep in mind that you can’t manage what you can’t measure, so you need to choose a relevant set of KPIs and benchmarks to gauge how well your data hygiene initiatives are performing.

 

  1. Know when and how to look for expert help.

In some cases, outsourcing part of your data hygiene program to a data quality solutions provider is a more practical option than doing it yourself. For instance, enriching your prospect data for improved segmentation is best done with a third-party data provider, since doing this in-house can take up time and resources which could be better spent elsewhere.

So, take stock of your current data hygiene capabilities, and let a reputable data quality solutions provider handle those activities that you’d have a hard time carrying out in-house.

Now that you’ve nailed down what a data hygiene action plan should contain, it’s time for you to flesh out concrete ideas for maintaining data quality. Use these five points as guidelines, and be sure to track, test, and tweak your strategy.

The 5 Cases Where It’s Okay to Buy a B2B Contact Database

buy b2b contact database

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If you go around asking whether to buy a B2B contact database, chances are you’d soon end up being chastised for simply just thinking about it. This is a little unfortunate, since a bought list sometimes makes more business sense. In fact, there are specific cases where buying a list can potentially bring you better results than taking the organic route.

The main reason why a lot of marketers advise against buying B2B contact databases is that people tend to use purchased lists for spamming contacts. While this is a valid point, the truth is that it still boils down to how you use a bought list that determines whether you’re engaging in spammy activities. So with that aside, here are five situations where it’s really okay for you to buy a B2B contact list:

 

Case 1:  Your solution solves a real pain point.

Early-stage investor and serial entrepreneur Jason Lemkin raises this very interesting idea. If you can solve a real pain point, outbound marketing will always work for you.

The same can be said about using a bought prospect list in your campaigns. When your solution fixes an urgent issue or fulfills a pressing need that your target buyers are experiencing right now, why wait for leads to naturally start trickling into your funnel? Why not reach out to them and deliver value right away?

 

Case 2:  You’ve clearly identified your target prospects.

In an eye-opening post, creative strategist Jake Jorgovan shares the story behind his cold email campaign that landed him a consulting project with a bunch of new customers including some Fortune 500 clients.

Among the key points he mentions is that he was only able to build a cold email list after knowing exactly who the target audience was. So, instead of sending generic templates, he came up with relevant, compelling email messages that cold prospects were interested in.

 

Case 3:  You’re targeting a high-turnover industry.

It’s no secret that marketing data has an expiration date. MarketingSherpa places the average rate of database decay at about 2.1% per month or around 22.5% each year. For some industries, this can reach as high as 6.1% every month.

So if you’re targeting decision-makers in an industry where people tend to change job titles or move to new locations relatively frequently, one way to keep up is through using bought contact databases from a reputable list vendor.

 

Case 4:  You don’t have the resources to build a list at scale.

Aside from the time investment required to help your B2B list reach critical mass, organically growing your database also needs tons of effort and the right kind of expertise.

That’s why, if you’re unable to make all these necessary commitments, buying a contact list is a more viable option. What you’re paying for when you buy B2B contact database goes beyond list records. You’re putting resources where they’re needed the most.

 

Case 5:  You’re expected to deliver results in the near-term.

Let’s say your revenue goal for this quarter is $300,000, the average deal size is $10,000, and your sales cycle is around two weeks. That means you need to close 30 deals. At a close rate of 5%, you need to generate at least 600 new leads by the first half of the quarter to reach your targets.

While we’ve played around with figures in our hypothetical scenario above, the main point is that hitting sales targets is still pretty much a numbers game. In most industries, B2B conversion rates (lead-to-opportunity and opportunity-to-close rates) simply aren’t in your favor, so you need to start out with a large number of relevant prospects to get any meaningful results further down the funnel.

If you find yourself in any of the above situations, then by all means start looking for a trusted list vendor right now. Don’t pay too much attention to people who think they know what’s good for your campaign. Instead, let your solution, audience, industry, capabilities, and objectives decide whether you should buy a B2B contact database.