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Top Email Marketing Benchmarks of 2017 (and How to Do Better in 2018)

posted by Margaret Spencer on December 27, 2017

In a few short days, we’ll be starting another email marketing year. But before we do that, let’s first look back at 2017 and see how well email marketers collectively performed. Even more importantly, let’s use these email marketing benchmarks as guideposts to do better in the upcoming year.

Today’s blog entry compiles key 2017 email marketing benchmarks from Delivera, MailChimp, Inbox Marketer, and SignUp.to. The numbers cited here describe 2017’s email marketing campaigns in terms of oepns, clicks, bounces, and other metrics, plus some actionable tips to help you improve in each category. Let’s dive right in.

 

Opens

While there’s some variation in the actual number, our data sources all seem to agree on the average email marketing open rates in 2017:

  • The average open rate is 31.92% for all industries (Delivera).
  • On average, overall open rate was recorded at 24.79% (SignUp.to)
  • Open rates increase to 28.8%, up from 25.9% in the past year (Inbox Marketer).
  • On a per-industry level, open rates ranged from 15.2% to 28.4% and averaged 21.8% (MailChimp)

This year, the following tactics resulted in better-than-average open rates:

  • Subject lines less than 50 characters long resulted in 58% open rate (Adestra).
  • The open rate for personalized emails is 1.4 times higher than generic ones (Statista).
  • Segmentation results in 14.3% higher open rates (MailChimp).

 

Click-Throughs

In two of the references we used, the findings indicate overall higher click-through rates for the year (although the number widely varied):

  • Overall, CTRs incrementally increased by 0.8 percentage points, averaging 5.8% (Inbox Marketer).
  • Average CTRs across all sectors were reported to be 3.57 percent (Delivera).
  • CTRs came in at 4.19% for all industries (SignUp.to).
  • Depending on the industry, CTRs ranged between 1.25% to 5.13%, averaging 2.62% (MailChimp).

Here’s how email best practices enhanced CTRs of email campaigns:

  • Trigger emails generate 2x higher CTRs than traditional emails (Super Office).
  • CTRs for segmented emails are more than 8x higher than non-segmented emails (Super Office).
  • Subject line personalization improves CTRs by 17.36% (MarketingSherpa).

 

Click-to-Open

While CTRs measure the number of clicks over the number of emails sent, the click-to-open rate (CTOR) expresses the number of clicks as a percentage of the total opens. That’s why CTOR is a better gauge of email engagement.

SignUp.to finds that average CTOR is around 11.88% (SignUp.to). Meanwhile, Smart Insights recommends aiming for a CTOR between 10% to 15%. If your campaign is underperforming in terms of click-to-opens, follow the below tips:

  • Write short and clear subject lines.
  • Keep your copy between 50 to 125 words long.
  • Make sure your call-to-action (CTA) stands out.
  • Close with a specific option and end with gratitude.

 

Hard Bounces

Email marketers remain very effective at keeping hard bounces in check. According to Inbox Manager, bounce rates remain low at just 0.9% across all industries in 2017.

MailChimp’s industry-level email marketing benchmarks report shows that hard bounce rates vary from industry to industry, with a minimum of 0.7% and a maximum of 1.2%.

To keep your hard bounce rates within acceptable limits, try out the following:

Use a double opt-in list signup method

Keep your list spotlessly clean

Verify each contact in your list

Work with a data scrubbing and maintenance company

 

Conclusion

While averages and aggregate numbers give us a quick way to compare and evaluate our campaigns, keep in mind that these headline values oftentimes don’t tell the whole story. That’s why we need to go past these top-level email marketing benchmarks to find out what’s really going on. In that sense, the best reference metrics will always be your own campaign results.

Happy New Year!

Posted in e-mail marketing | E-mail marketing services | email lists for lead generation | Email Marketing List | Emailing List Provider with no comment


How to Avoid Email Deliverability Issues During the Holidays

posted by Margaret Spencer on December 22, 2017

The holiday season is in full swing. Aside from crowded stores and endless checkout lines, the inbox gets particularly busy this time of year, too. In fact, people receive 1.5 times more promotional emails during the holidays than at any other period. This brings all sorts of email deliverability issues that can drag down campaign […]

Posted in Business | E-mail marketing services | email lists for lead generation | marketing | sales with no comment


A Step-by-Step Guide to Creating an Email Marketing Campaign Plan

posted by Margaret Spencer on November 7, 2017

Here’s a number to think about: 3,800%. That’s the average email marketing ROI according to the DMA. But just because you’re doing email marketing, too, doesn’t guarantee you’ll also be getting the same spectacular returns. To generate decent ROI, you first need to develop a working email marketing campaign plan. Putting together a coherent and […]

Posted in Business | Contact Database Provider | E-mail marketing services | Mailing List Provider | marketing | sales with no comment


4 Tips to Better Gauge the ROI of Your Custom Targeted Database

posted by Margaret Spencer on September 2, 2017

In a previous post, we took a look at five key metrics to gauge your list’s performance and effectiveness. But we left out one crucial KPI that you should always be keeping track of: the ROI that your list generates. As we’ll see below, measuring exactly how much return a Custom Targeted Database brings to […]

Posted in B2B Contact Database | b2b contact leads database | Business | business directory database | Contact Database Provider | E-mail marketing services | Email List Provider | marketing | sales with no comment


A 5-Point Data Hygiene Plan for Your B2B Contact Leads Database

posted by Margaret Spencer on August 26, 2017

You may not know it, but you’re wasting at least 12% of revenues due to bad marketing data. That’s according to a review from Econsultancy that says bad data tend to directly impact profitability in as much as 88% of companies. That’s why proper data hygiene is as important as ever, since practically every marketer […]

Posted in B2B Contact Database | B2B Mailing Lists | Business | Business Contact Database | E-mail marketing services | Emailing List Provider | marketing | sales with no comment


The 5 Cases Where It’s Okay to Buy a B2B Contact Database

posted by Margaret Spencer on August 25, 2017

If you go around asking whether to buy a B2B contact database, chances are you’d soon end up being chastised for simply just thinking about it. This is a little unfortunate, since a bought list sometimes makes more business sense. In fact, there are specific cases where buying a list can potentially bring you better […]

Posted in B2B Contact Database | B2B Mailing Lists | Business | Business Contact List | Business Email List | Contact Database | Contact Database Provider | contact leads database | contact list | e-mail marketing | E-mail marketing services | Email List Provider | Mailing List Provider | marketing | sales | Telemarketing List with no comment


Never One Without The Other: Email Marketing and Email Database

posted by Margaret Spencer on August 9, 2017

I found articles that say, “Email is Dead” and “Buying an Email List is a No-no” a faux. It’s definitely not the case, not if you know how to make your email marketing strategy a killer and purchase an effective email database. Email marketing is one of the distinct ways in B2B marketing strategies that enables […]

Posted in B2B Marketing | Business | Business Advice | business email database | Business Email List | business email lists | contact database for email marketing | E-Mail Lists | e-mail marketing | email database list | email lists for lead generation | Email Marketing List | lead acquisition | Lead Generation | marketing with no comment


Reminders For Starters In Email Marketing

posted by Margaret Spencer on August 7, 2017

What is email marketing? Email marketing involve sending emails like product advertisements, business requests, sales solicitations or donations to potential or current customers. As a starter in email marketing, sending emails to everyone you just know through LinkedIn, Facebook or Twitter might feel off to you. However, know that you are not the only business […]

Posted in B2B Marketing | Business | Business Advice | content marketing | e-mail marketing | lead acquisition | Lead Generation | marketing | marketing ability | Marketing Tips with no comment


5 Shocking Linguistic Red Flags Killing Your Email Marketing Campaign

posted by Margaret Spencer on July 31, 2017

Undeniably, an email’s content is important in email marketing. You can say, it is the heart of your campaign for it contains the message you want to convey to your target audience. Rather appallingly, there are errors that B2B email marketers tend to commit or overlook in an email’s content. So if you’re gearing toward […]

Posted in B2B Marketing | Business | Business Advice | e-mail marketing | marketing | Marketing Tips with no comment


6 Signs Your Email Marketing Service Provider Is Doing It Right

posted by Margaret Spencer on July 28, 2017

Email marketing is far from dead. In fact, a recent survey conducted by Ascend2 revealed that using emails is the first of the top three most effective digital marketing tactics used by more than half of companies with a rating of 61%. Also, according to Hubspot, 59% of B2B marketers consider email as the most […]

Posted in B2B Marketing | Business | Business Advice | e-mail marketing | E-mail marketing services | lead acquisition | Lead Generation | Lead Nurturing | marketing | marketing ability | marketing automation | Marketing Tips | sales with no comment


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