Make Up or Break Up: Re-engagement email campaign Tips from the Experts

Re-engagement email campaignEvery email list has its fair share of inactive contacts, and every email marketer once in a while asks whether to hold on or let go. There’s unfortunately no easy answer when it comes to deciding what to do with disengaged subscribers. But with the right re-engagement email campaign, marketers can manage inactive subscribers more effectively.

According to Kissmetrics, inactive contacts make up as much as 60% of an average email list. Meanwhile, Return Path estimates that highly-engaged subscribers represent only around 24% of contacts. Having a large number of inactive accounts on your list drags down email deliverability, since low engagement rates tend to signal poor sender reputation.

Apart from causing deliverability issues, inactive subscribers also waste marketing resources. Most ESPs charge customers based on the volume of emails sent (which, in turn, largely depends on the size of your list). Paying for contacts that won’t convert into nurtured opportunities or closed deals clearly hurts your email marketing ROI.

But there’s more to dealing with inactive contacts than simply deleting them from your list altogether. It’s good practice to run a re-engagement email campaign to try and win back stalled subscribers. The campaign’s results will help you determine which contacts to keep and which ones to forget about.

So, how should you reach out to uninterested contacts? Here’s what the experts have to say.

 

Define exactly what “inactive subscriber” means

As MailChimp explains, the term “inactive subscriber” can mean different things to different marketers. But in general, a contact gets labeled as inactive in two ways:

  • Based on a subscriber’s activity (or lack thereof)
  • Based on time elapsed since last engaging with a campaign

It’s up to you how much lack of activity (opens or clicks in the last X emails) or time period to set as your criterion. The key thing to remember is that a lack of interaction doesn’t indicate inactivity right away (which brings us to our next point).

 

Segment inactive contacts into 3 groups

Now that you’ve chosen a yardstick to measure inactivity, it’s time to figure out what to do with contacts that meet the criterion. Campaign Monitor notes that inactive subscribers fall into 3 categories, each requiring a different re-engagement approach.

  • Never-Actives –subscribers who have never engaged, most likely contacts who signed up for a one-time offer such as a free download. Send a re-commitment email that lets them indicate their mailing preferences.
  • Dormant – subscribers who were once active but have now become unengaged. Send a series of nurturing emails that offer value (such as a relevant article or resource).
  • Customer Inactives – Once-active customers who no longer interact with any of your campaigns. Gradually ramp down your email cadence before asking the final question.

 

Craft a compelling re-engagement email

You already know that your past emails didn’t resonate well with inactive subscribers. That’s why your re-engagement emails need to look, feel, and sound a bit different from your usual campaigns.

For subject lines, HubSpot suggests spicing things up with a little personalization (such as the recipient’s name, company, or industry), as well as “asking for signs of life” with a relevant question.

AWeber lays out a number of guidelines in order to write effective re-engagement email content:

  • Find out why inactive subscribers signed up in the first place
  • Check whether you’re continuing to meet these expectations
  • Uncover any previous changes to your email strategy that may have affected engagement
  • Determine what to offer in order to pique their interest

To maximize response rates for your re-engagement email campaign, you need to include a clear, strong, and specific call-to-action (CTA). Whether you’re pointing them to a helpful resource or asking whether they’d still like to remain on your list, you need to make that action easy for recipients to complete.

 

Automate re-engagement, but humanize your response

Manually keeping track of subscriber inactivity works well when handling relatively small email lists. But when your contacts number in the thousands, the only way to do re-engagement email campaigns at scale is through automation.

SendGrid thinks that a huge part of your re-engagement campaign’s workflow should be automated. Tasks such as scheduling send-outs and unsubscribing contacts are best handled by machines, so that you stay focused on more exciting stuff in your email marketing program.

However, not all activities in your re-engagement email campaign should be set on autopilot. Responding to feedback and inquiries from your recipients are, for now, still best done by humans.

 

Conclusion

There’s still value to be had from trying to win back disengaged subscribers—that is, if you reach out the right way. So, build a robust re-engagement email campaign strategy using what we’ve talked about in this post.

5 Valuable Lessons from the Best Event Marketing Emails

5 Valuable Lessons from the Best Event Marketing EmailsMarketers rely on a lot of tools to drive live event attendance and conversions. But time and again, emails remain the top channel for achieving event marketing goals. Here’s how to get the most from your live events with the help of lessons drawn from the best event marketing emails.

On average, B2B marketers use a total of 5 different channels to generate buzz and maximize engagement for their live events. Recent research published by event tech provider Bizabo shows that email ranks as the top channel for promoting live events among 46% of B2B and 24% of B2C marketers.

Let’s look at what the best event marketing emails can teach us about crafting effective event invitation, promotion, confirmation, notification, and follow-ups.

 

1. Create a sequence of email touch points

Live events typically consist of three stages: pre-event, in-event, and post-event. You need to map out a sequence of emails to be sent out at each stage in order to maximize engagement.

Pre-event emails are crucial since they set the pace and determine the initial results of your live marketing project, while post-event emails are also very important since they directly impact your campaign’s conversion rates and ROI. That’s why we’ll talk about these points in greater detail later in this post.

 

2. Build anticipation and excitement

Apart from generating awareness, pre-event emails help boost attendance rates by building anticipation and interest well before opening day. At a bare minimum, your event marketing campaign needs to send out invitation, confirmation, and reminder emails.

Email automation vendor Delivra recommends the following best practices when doing pre-event send-outs:

  • Invitation emails – Sent weeks or months in advance (the bigger the event, the earlier the send-out) since potential attendees need time to secure buy-in from their boss.
  • Confirmation email – sent right after the recipient responds with an RSVP (best handled through email automation).
  • Reminder email – sent once daily 3 days before the event (including a final reminder sent 1 hour prior to event opening).

 

3. Revisit your subject line strategy

There’s sadly no hard-and-fast rule that spits out irresistible email subject lines. But with careful tracking and testing, it’s possible to tweak your subject line strategy to get better inbox placement and open rates for your event marketing emails.

Event Technologies analyzed 1.25 pre-event and post-event emails and found that:

  • 44 out of the top-performing 50 pre-event emails (according to open rates) mentioned the event name in the subject line.
  • 40 out of the top-performing post-event emails also mentioned the event in the subject line.
  • Pre-event emails whose subject line included the event name had an open rate of 24% vs 18% for pre-show messages whose subject line made no mention of the event.

Aside from naming the event in the subject line, it’s also good practice to indicate a specific call-to-action (CTA), e.g., “Visit us at DMA 2017 &THEN – Booth #1234”.

 

4. Look for sources of conversion friction

One thing that sets the best event marketing emails from the rest is that they provide a seamless experience for your recipients, from email open all the way to landing page conversion.

According to Kissmetrics, anything that gets in the way of this conversion journey is friction. There’s clearly a lot of points in your recipient’s clickpath where friction can slow down or hamper conversion. Here’s a quick rundown of a few places to closely keep an eye on:

  • Email copy – Is the copy short and easy to read?
  • CTA – Does the CTA stand out? Does it clearly specify the action?
  • Design – Is the design responsive?
  • Social sharing – Does your email make it easy for people to find and connect with you on social media?
  • Landing page – Does it seamlessly transition from the email? Are the landing page copy and CTA consistent with the email?

 

5. Plan your follow up ahead of time

Should you try to reconnect with your event attendees after the show? Of course, by all means. But following up requires more than just sending out a quick email. Like pre-event emails, post-show follow ups need some careful planning:

  • Prepare a prompt and personalized follow-up plan
  • Carry out the follow-up over a series of nurturing emails
  • Start following up 1-2 days after the event; don’t wait until 2 weeks
  • Offer different possible nurture paths
  • Make sure to reference a specific activity at the live event
  • Be careful about adding event leads directly into your marketing database

 

What other live event marketing email best practices do you follow?

Email Deliverability Best Practices: How to Authenticate Your Emails

How to Authenticate Your EmailsIf you’re seeing low or declining deliverability rates, chances are your sender reputation isn’t exactly up to snuff. There’s a ton of factors that ISPs check when determining sender reputation, and one important aspect is the sender’s email authentication setup. This needs to be a critical area of focus in your email deliverability best practices.

Email authentication helps ISPs prevent forged emails from reaching their users’ accounts. In other words, it’s a way to prove that an email you sent really comes from you (not some sender pretending to be you). From this, it’s easy to see why your email deliverability best practices should also include sender authentication.

 

How Email Authentication Works

Email authentication allows ISPs to properly identify the authenticity of emails their users receive. When a receiving server gets an incoming mail, it verifies whether the message really did come from the sender. To do this, it checks for specific pieces of information in your email and DNS records.

According to SparkPost, the email authentication process varies from approach to approach but typically consists of the following steps:

  1. A business or organization that sends emails establishes a set of authentication policies.
  2. The email sender configures its mail servers to publish and implement these policies.
  3. The receiving server authenticates an incoming email by referring to the sender’s policies.
  4. The receiving server accepts, flags, or blocks the incoming email based on the results of step 3.

In the next section, we’ll go into steps 1 and 2 in greater detail, plus outline the specific ways to set up email authentication.

 

How to Set Up Email Authentication

We’ve seen that email authentication affects sender reputation which, in turn, impacts email deliverability. To set up authentication for your email marketing program, follow these quick steps:

 

Step 1: Use SPF and DKIM authentication

Sender Policy Framework (SPF) and DomainKeys Identified Mail (DKIM) are authentication protocols stored in the sender’s DNS records. These contain the “pieces of information” we briefly mentioned earlier that ISPs use to check an email’s authenticity.

Simply put, SPF and DKIM prevent the bad guys from impersonating you as the sender. The details can get a little hairy, but the important thing to keep in mind is that without SPF and DKIM, there’s no way for ISPs to be sure it’s really you who’s sending the email.

 

Step 2: Record all your sending IPs

The sending IP address is the numeric label that uniquely identifies every sending source you use. It serves as the passageway through which emails are sent to your recipients. You need to let ISPs know all the sending IP you use (including those of your email service provider).

This is achieved through what’s called a reverse DNS record. Reverse DNS records do the opposite of what normal DNS records do; they return the name associated with a given IP address. Without a valid reverse DNS record, many ISPs will block your emails.

 

Step 3: Put it all together

Reverse DNS records, SPF, and DKIM are the three basic DNS entries to help ISPs authenticate your emails. Once you’ve already set all of these up, here’s how to put them into action:

  • Create your authentication record on SPF and DKIM, then publish them
  • Configure your mail server to sign outgoing mail with DKIM
  • Test your DKIM, SPF, and reverse DNS records

 

Step 4: Use a genuine, personal From name

The final step doesn’t involve anything fancy, but is arguably the most important one. Make sure that your emails’ From line contains an authentic name of a person. Avoid departmental or role-based addresses like marketing@xxyzcompany.com. You want to build a personal relationship, so it pays to start connecting on a personal level.

 

Conclusion

Now start building your sender reputation with these email deliverability best practices in mind. The main takeaway is that being authentic doesn’t end with email verification protocols. It’s all about building a long-term relationship with recipients.

Top Email Marketing Benchmarks of 2017 (and How to Do Better in 2018)

In a few short days, we’ll be starting another email marketing year. But before we do that, let’s first look back at 2017 and see how well email marketers collectively performed. Even more importantly, let’s use these email marketing benchmarks as guideposts to do better in the upcoming year.

Today’s blog entry compiles key 2017 email marketing benchmarks from Delivera, MailChimp, Inbox Marketer, and SignUp.to. The numbers cited here describe 2017’s email marketing campaigns in terms of oepns, clicks, bounces, and other metrics, plus some actionable tips to help you improve in each category. Let’s dive right in.

 

Opens

While there’s some variation in the actual number, our data sources all seem to agree on the average email marketing open rates in 2017:

  • The average open rate is 31.92% for all industries (Delivera).
  • On average, overall open rate was recorded at 24.79% (SignUp.to)
  • Open rates increase to 28.8%, up from 25.9% in the past year (Inbox Marketer).
  • On a per-industry level, open rates ranged from 15.2% to 28.4% and averaged 21.8% (MailChimp)

This year, the following tactics resulted in better-than-average open rates:

  • Subject lines less than 50 characters long resulted in 58% open rate (Adestra).
  • The open rate for personalized emails is 1.4 times higher than generic ones (Statista).
  • Segmentation results in 14.3% higher open rates (MailChimp).

 

Click-Throughs

In two of the references we used, the findings indicate overall higher click-through rates for the year (although the number widely varied):

  • Overall, CTRs incrementally increased by 0.8 percentage points, averaging 5.8% (Inbox Marketer).
  • Average CTRs across all sectors were reported to be 3.57 percent (Delivera).
  • CTRs came in at 4.19% for all industries (SignUp.to).
  • Depending on the industry, CTRs ranged between 1.25% to 5.13%, averaging 2.62% (MailChimp).

Here’s how email best practices enhanced CTRs of email campaigns:

  • Trigger emails generate 2x higher CTRs than traditional emails (Super Office).
  • CTRs for segmented emails are more than 8x higher than non-segmented emails (Super Office).
  • Subject line personalization improves CTRs by 17.36% (MarketingSherpa).

 

Click-to-Open

While CTRs measure the number of clicks over the number of emails sent, the click-to-open rate (CTOR) expresses the number of clicks as a percentage of the total opens. That’s why CTOR is a better gauge of email engagement.

SignUp.to finds that average CTOR is around 11.88% (SignUp.to). Meanwhile, Smart Insights recommends aiming for a CTOR between 10% to 15%. If your campaign is underperforming in terms of click-to-opens, follow the below tips:

  • Write short and clear subject lines.
  • Keep your copy between 50 to 125 words long.
  • Make sure your call-to-action (CTA) stands out.
  • Close with a specific option and end with gratitude.

 

Hard Bounces

Email marketers remain very effective at keeping hard bounces in check. According to Inbox Manager, bounce rates remain low at just 0.9% across all industries in 2017.

MailChimp’s industry-level email marketing benchmarks report shows that hard bounce rates vary from industry to industry, with a minimum of 0.7% and a maximum of 1.2%.

To keep your hard bounce rates within acceptable limits, try out the following:

Use a double opt-in list signup method

Keep your list spotlessly clean

Verify each contact in your list

Work with a data scrubbing and maintenance company

 

Conclusion

While averages and aggregate numbers give us a quick way to compare and evaluate our campaigns, keep in mind that these headline values oftentimes don’t tell the whole story. That’s why we need to go past these top-level email marketing benchmarks to find out what’s really going on. In that sense, the best reference metrics will always be your own campaign results.

Happy New Year!

The 5 Cases Where It’s Okay to Buy a B2B Contact Database

buy b2b contact databaseIf you go around asking whether to buy a B2B contact database, chances are you’d soon end up being chastised for simply just thinking about it. This is a little unfortunate, since a bought list sometimes makes more business sense. In fact, there are specific cases where buying a list can potentially bring you better results than taking the organic route.

The main reason why a lot of marketers advise against buying B2B contact databases is that people tend to use purchased lists for spamming contacts. While this is a valid point, the truth is that it still boils down to how you use a bought list that determines whether you’re engaging in spammy activities. So with that aside, here are five situations where it’s really okay for you to buy a B2B contact list:

 

Case 1:  Your solution solves a real pain point.

Early-stage investor and serial entrepreneur Jason Lemkin raises this very interesting idea. If you can solve a real pain point, outbound marketing will always work for you.

The same can be said about using a bought prospect list in your campaigns. When your solution fixes an urgent issue or fulfills a pressing need that your target buyers are experiencing right now, why wait for leads to naturally start trickling into your funnel? Why not reach out to them and deliver value right away?

 

Case 2:  You’ve clearly identified your target prospects.

In an eye-opening post, creative strategist Jake Jorgovan shares the story behind his cold email campaign that landed him a consulting project with a bunch of new customers including some Fortune 500 clients.

Among the key points he mentions is that he was only able to build a cold email list after knowing exactly who the target audience was. So, instead of sending generic templates, he came up with relevant, compelling email messages that cold prospects were interested in.

 

Case 3:  You’re targeting a high-turnover industry.

It’s no secret that marketing data has an expiration date. MarketingSherpa places the average rate of database decay at about 2.1% per month or around 22.5% each year. For some industries, this can reach as high as 6.1% every month.

So if you’re targeting decision-makers in an industry where people tend to change job titles or move to new locations relatively frequently, one way to keep up is through using bought contact databases from a reputable list vendor.

 

Case 4:  You don’t have the resources to build a list at scale.

Aside from the time investment required to help your B2B list reach critical mass, organically growing your database also needs tons of effort and the right kind of expertise.

That’s why, if you’re unable to make all these necessary commitments, buying a contact list is a more viable option. What you’re paying for when you buy B2B contact database goes beyond list records. You’re putting resources where they’re needed the most.

 

Case 5:  You’re expected to deliver results in the near-term.

Let’s say your revenue goal for this quarter is $300,000, the average deal size is $10,000, and your sales cycle is around two weeks. That means you need to close 30 deals. At a close rate of 5%, you need to generate at least 600 new leads by the first half of the quarter to reach your targets.

While we’ve played around with figures in our hypothetical scenario above, the main point is that hitting sales targets is still pretty much a numbers game. In most industries, B2B conversion rates (lead-to-opportunity and opportunity-to-close rates) simply aren’t in your favor, so you need to start out with a large number of relevant prospects to get any meaningful results further down the funnel.

If you find yourself in any of the above situations, then by all means start looking for a trusted list vendor right now. Don’t pay too much attention to people who think they know what’s good for your campaign. Instead, let your solution, audience, industry, capabilities, and objectives decide whether you should buy a B2B contact database.

Never One Without The Other: Email Marketing and Email Database

Never One Without The Other: Email Marketing and Email Database

I found articles that say, “Email is Dead” and “Buying an Email List is a No-no” a faux. It’s definitely not the case, not if you know how to make your email marketing strategy a killer and purchase an effective email database.

Email marketing is one of the distinct ways in B2B marketing strategies that enables you to reach not just random people but actual C-Level personas in any business industries. We know that more than just being professional and direct in talking to these people, being informative is also a requirement. For these business minded individuals who needs data-driven information to fabricate logical solutions for their business, you need to educate them how your network is of significance to finding such solutions. This educational approach can be satisfactorily provided by an email. Even now, email marketing continues to expand as it has become the most known channel in prospecting. It has been taken advantage to deliver content creatively. For in email marketing, you can easily present what you want for your client through the content. It is important to note that you have to educate them first before offering them your service right away. You can condense data that you want your client to see. It can make them discern that you are very much involving them with a correct data that would be genuinely useful for them in the future. Also, you can usher them to your business’s website by suggesting it to them in case they need to further check information.

Eventually, you need to acquire an email database. This can be just the right shortcut to extending your network to numerous B2B leads. Buying a B2B email list is convenient than collecting address from a sign-up form on a website or opt-in collection campaigns through an advertising service as it saves time building an email list. This also allows any marketer to rapidly reach many people with information about his service or product, especially demographics that he may otherwise not be able to reach; thus, expanding access to new markets. What’s more is that you get yourself a whole lot of treat like generating response rate, boosting open rates and more if you get yourself a good deal from good email list provider.

Amidst challenges, email marketing continues to be one of the best lead sources for B2B companies and email database is still at large in optimizing the said marketing strategy.

Reminders For Starters In Email Marketing

Reminders For Starters In Email Marketing

What is email marketing? Email marketing involve sending emails like product advertisements, business requests, sales solicitations or donations to potential or current customers.

As a starter in email marketing, sending emails to everyone you just know through LinkedIn, Facebook or Twitter might feel off to you. However, know that you are not the only business doing this kind of marketing thing. As an email marketer, you should not be afraid of sending out emails to people whether you know them or not. Email marketers send emails to a wide demographic range of people regarding what they are selling, advertising or promoting. Correspondingly, it is inevitable to get no response from your prospects when you send them an email. Some marketers may think that this is okay, but wouldn’t it be nice to receive a positive response about the email you sent to a potential customer?

So how will you raise the chances of your emails getting a response from your potential customer? Easy. Avoid being considered as a bad email marketer. Here are reminders you need to keep in mind to achieve that.

  • Avoid sending irrelevant emails to your prospects.
  • Avoid sending out two or more emails to the same prospect every day.
  • Avoid sending out the wrong email to wrong prospects.
  • Avoid sending out emails during time off or clock off.
  • Avoid sending emails to uninterested prospects.

Applying these simple reminders when conducting an email marketing can help you raise the chances of having a response and not be considered as one of the typically bothersome email marketer. It is always important to know if you are becoming a nuisance. Be aware of what you are doing and be sensitive about how the recipient may feel. Sensitivity to your prospects’ or current customers’ needs is a critical value not just in email marketing but in the business as a whole.

5 Shocking Linguistic Red Flags Killing Your Email Marketing Campaign

5 Shocking Linguistic Red Flags Killing Your Email Marketing Campaign

Undeniably, an email’s content is important in email marketing. You can say, it is the heart of your campaign for it contains the message you want to convey to your target audience. Rather appallingly, there are errors that B2B email marketers tend to commit or overlook in an email’s content. So if you’re gearing toward running your email marketing anytime now, halt at this red light first and do a double check just in case some of these red flags are present in your email content.

Typographical Errors

Seriously? Yes. Seriously. You don’t want to misspell words or misplaced punctuations! That is simply absurd. So better proofread before sending it to your B2B prospects or clients.

SHOUTY CAPS

Writing in all caps in social media signifies shouting and the same can be said in business email and subject lines. If you want to use caps for the purpose of stressing a word or words, you can always go for alternatives such as underlining or bolding it.

Over-the-Top Usage of Powerful Words and Modifiers

This is the act of trying to use seemingly powerful words like “free”, “guarantee” or “save” and modifiers such as “best” or “superb” in a rather repetitive and irrelevant manner throughout the email copy. It will sound too good to be true to any reasonable B2B prospect. For this type of recipients, it can only mean one thing: your email is going to be tossed in the spam section.

Passive Voice is Passive

Use active voice in writing your business email by front-loading your sentences. An active voice makes your writing more direct, confident and concise. It’s also easier to follow and understand. Take for example, instead of saying “Our targeted B2B lists are prepared by our data specialists.”, you can write “Our data specialists prepared the targeted B2B lists.”

Ambiguous Calls to Action (CTA)

CTA’s such as “Sign up now” or “Click here” are so beat up and vague. You want your CTAs to be more specific like “Download your free white paper” or “Register to get your free newsletter subscription”.

Take a good, long look at your email content before running your email marketing campaign. Make sure it’s free from typographical errors, shouty caps, excessive use of power words & modifiers, passive-voiced sentences and ambiguous calls to action. Good linguistic command can make a difference in your email marketing. It can convince prospects to act, clients to purchase and who knows what else? More B2B leads to trickle down that sales funnel!

 

6 Signs Your Email Marketing Service Provider Is Doing It Right

6 Signs Your Email Marketing Service Provider Is Doing It Right

Email marketing is far from dead. In fact, a recent survey conducted by Ascend2 revealed that using emails is the first of the top three most effective digital marketing tactics used by more than half of companies with a rating of 61%. Also, according to Hubspot, 59% of B2B marketers consider email as the most effective channel for generating revenue.

Given this, it is important to be critical when evaluating your email marketing service provider’s performance. Not just because you’d want to get your money’s worth, but also there’s so much riding on the success of your email campaigns.

  1. They can manage and clean your email list.
    A good email marketing service provider gives you the capability to segment and sent to your email list, especially to purchased ones. If they’re equipped to let you do this, your provider enables you to reach your target audience and present you with unlimited opportunities for converting your cold contacts to warm B2B leads. In addition, your email marketing service provider should also give you the tools for ridding your email list of bad data (e.g. inaccurate data, duplications, dead accounts and spam traps). Having them clean your data can help in getting a good sender reputation, which in turn, results to better email deliverability.
  1. They can protect your email data.
    A good email marketing service provider ensures the privacy and security of your email data (like being CAN-SPAM and CASL–compliant). Your provider should operate on a standards-based encryption and protection protocol to keep your emails secure from threats. These safeguards are vital in carrying out your campaigns. For instance, they keep your corporate domains and IPs from being blacklisted so that email deliverability remains unhindered throughout your campaign.
  1. They have excellent email automation capability.
    With a first-rate automation software or platform, a good email marketing service provider doesn’t just save you from the hassle of manually doing specific tasks in your email marketing workflow, but also addresses many aspects of email marketing that contributes to its success like branding consistency, customer engagement and retention, and even streamlining the sales funnel for lead nurturing.
  1. They can help you execute A/B testing.
    A good email marketing service provider makes it easier for you to do A/B split testing. A/B testing is a smart way to assess the effectiveness of certain variables found in your email content (CTA, subject lines, images, etc.) in optimizing opens or clicks. That’s why, A/B testing is an indispensable tool to use when determining what needs to be changed in your email content.
  1. They have reporting tools that provide real-time data and analytics.
    A good email marketing service provider has reporting tools that let you track the performance of your email campaigns. These tools extract and present real-time data and analytics such as the number of emails sent, notifications read, emails read, documents downloaded, documents viewed and email replies. These metrics help you gain insights on your customers’ preferences and ultimately, maintain the right kind of engagement with them.
  1. They have dedicated technical support.
    A good email marketing service provider offers a hassle-free, round-the-clock technical support. You don’t want to find yourself in a situation wherein you’re facing an infuriating email issue without prompt assistance from your service provider–or worse, simply being passed around from rep to rep before reaching the actual technical resource.

Now you know the six signs to look for in a good email marketing service provider! First, they can handle and clean your email list well. Second, they secure your email data. Third, they let you access cutting-edge email automation software. Fourth, they are committed to helping you do A/B testing. Fifth, they have reporting tools for real-time data and analytics and sixth, they have an established, ever-ready technical support. Settling for anything less is like going for a mediocre-level email marketing campaign right from the outset.

How to Know When It’s Time to Purchase a Targeted Email List

How to Know When It’s Time to Purchase a Targeted Email List

Notwithstanding the fact that purchasing a targeted email list can be a good way to promptly grow your contact database, most marketers are still reluctant to do so (well, who wouldn’t with all the bad rep that purchased contact lists have been getting these days?).

Let’s scratch that! Purchased contact lists work just fine! You just have to really know how to use them in your campaigns. Properly managed, they can give you endless possibilities for acquiring good, warm leads. But before you get too excited, you need to find out first whether now is the right time to make the purchase. Here are three factors that will help you decide on that.

When your email list is not sufficient to generate leads

Let’s face it. The only way you’re going to acquire more leads is to reach more prospects and in order to reach more prospects, you need to obtain more contacts. Having a meager record count in your email list will get you nowhere near “more leads”. Purchasing an email list is a fast way to fill the funnel and allows you to proactively expand your reach to your target audience.

When your inbound marketing endeavors take too much time

No one’s going to argue against this. Inbound marketing is a proven and tested approach. However, it’s also undeniable that it can take quite some time (especially if you’re a start-up) before it picks up traction. Time is gold. Lead generation per se is a time-consuming process so you might want to give it a push by purchasing a targeted email list.

When your existing email list is more of a liability than an asset

Even a consent-based email list doesn’t guarantee hassle-free email delivery. Ever experienced a high bounce rate? How about a low response rate, or an overwhelming number of spam complaints? Chances are, your emails aren’t landing where they are supposed to and that dirty data are swarming your email lists! This kind of data is bad for your email marketing campaign! It can potentially damage your sender score and reputation with email providers and consequently hinders email deliverability. In this case (and especially if you aren’t also equipped to do data hygiene checks), you can seek help from a reputable database solutions provider. They do the job for you. Plus, some of them even offer targeted email lists you can readily purchase (professionally vetted by database specialists!).

Now you know whether you need to go out and buy a list. When you’re suffering from a lack of leads due to an inadequate email list, when your inbound marketing efforts take too long to get results, and when your email list becomes more of a burden than a benefit, it’s time to make a move! Purchase your targeted email list now! Engage and nurture every single contact on a bought email list and keep moving toward your lead generation goals!