Top Email Marketing Benchmarks of 2017 (and How to Do Better in 2018)

In a few short days, we’ll be starting another email marketing year. But before we do that, let’s first look back at 2017 and see how well email marketers collectively performed. Even more importantly, let’s use these email marketing benchmarks as guideposts to do better in the upcoming year.

Today’s blog entry compiles key 2017 email marketing benchmarks from Delivera, MailChimp, Inbox Marketer, and The numbers cited here describe 2017’s email marketing campaigns in terms of oepns, clicks, bounces, and other metrics, plus some actionable tips to help you improve in each category. Let’s dive right in.



While there’s some variation in the actual number, our data sources all seem to agree on the average email marketing open rates in 2017:

  • The average open rate is 31.92% for all industries (Delivera).
  • On average, overall open rate was recorded at 24.79% (
  • Open rates increase to 28.8%, up from 25.9% in the past year (Inbox Marketer).
  • On a per-industry level, open rates ranged from 15.2% to 28.4% and averaged 21.8% (MailChimp)

This year, the following tactics resulted in better-than-average open rates:

  • Subject lines less than 50 characters long resulted in 58% open rate (Adestra).
  • The open rate for personalized emails is 1.4 times higher than generic ones (Statista).
  • Segmentation results in 14.3% higher open rates (MailChimp).



In two of the references we used, the findings indicate overall higher click-through rates for the year (although the number widely varied):

  • Overall, CTRs incrementally increased by 0.8 percentage points, averaging 5.8% (Inbox Marketer).
  • Average CTRs across all sectors were reported to be 3.57 percent (Delivera).
  • CTRs came in at 4.19% for all industries (
  • Depending on the industry, CTRs ranged between 1.25% to 5.13%, averaging 2.62% (MailChimp).

Here’s how email best practices enhanced CTRs of email campaigns:

  • Trigger emails generate 2x higher CTRs than traditional emails (Super Office).
  • CTRs for segmented emails are more than 8x higher than non-segmented emails (Super Office).
  • Subject line personalization improves CTRs by 17.36% (MarketingSherpa).



While CTRs measure the number of clicks over the number of emails sent, the click-to-open rate (CTOR) expresses the number of clicks as a percentage of the total opens. That’s why CTOR is a better gauge of email engagement. finds that average CTOR is around 11.88% ( Meanwhile, Smart Insights recommends aiming for a CTOR between 10% to 15%. If your campaign is underperforming in terms of click-to-opens, follow the below tips:

  • Write short and clear subject lines.
  • Keep your copy between 50 to 125 words long.
  • Make sure your call-to-action (CTA) stands out.
  • Close with a specific option and end with gratitude.


Hard Bounces

Email marketers remain very effective at keeping hard bounces in check. According to Inbox Manager, bounce rates remain low at just 0.9% across all industries in 2017.

MailChimp’s industry-level email marketing benchmarks report shows that hard bounce rates vary from industry to industry, with a minimum of 0.7% and a maximum of 1.2%.

To keep your hard bounce rates within acceptable limits, try out the following:

Use a double opt-in list signup method

Keep your list spotlessly clean

Verify each contact in your list

Work with a data scrubbing and maintenance company



While averages and aggregate numbers give us a quick way to compare and evaluate our campaigns, keep in mind that these headline values oftentimes don’t tell the whole story. That’s why we need to go past these top-level email marketing benchmarks to find out what’s really going on. In that sense, the best reference metrics will always be your own campaign results.

Happy New Year!

Never One Without The Other: Email Marketing and Email Database

Never One Without The Other: Email Marketing and Email Database

I found articles that say, “Email is Dead” and “Buying an Email List is a No-no” a faux. It’s definitely not the case, not if you know how to make your email marketing strategy a killer and purchase an effective email database.

Email marketing is one of the distinct ways in B2B marketing strategies that enables you to reach not just random people but actual C-Level personas in any business industries. We know that more than just being professional and direct in talking to these people, being informative is also a requirement. For these business minded individuals who needs data-driven information to fabricate logical solutions for their business, you need to educate them how your network is of significance to finding such solutions. This educational approach can be satisfactorily provided by an email. Even now, email marketing continues to expand as it has become the most known channel in prospecting. It has been taken advantage to deliver content creatively. For in email marketing, you can easily present what you want for your client through the content. It is important to note that you have to educate them first before offering them your service right away. You can condense data that you want your client to see. It can make them discern that you are very much involving them with a correct data that would be genuinely useful for them in the future. Also, you can usher them to your business’s website by suggesting it to them in case they need to further check information.

Eventually, you need to acquire an email database. This can be just the right shortcut to extending your network to numerous B2B leads. Buying a B2B email list is convenient than collecting address from a sign-up form on a website or opt-in collection campaigns through an advertising service as it saves time building an email list. This also allows any marketer to rapidly reach many people with information about his service or product, especially demographics that he may otherwise not be able to reach; thus, expanding access to new markets. What’s more is that you get yourself a whole lot of treat like generating response rate, boosting open rates and more if you get yourself a good deal from good email list provider.

Amidst challenges, email marketing continues to be one of the best lead sources for B2B companies and email database is still at large in optimizing the said marketing strategy.

How to Know When It’s Time to Purchase a Targeted Email List

How to Know When It’s Time to Purchase a Targeted Email List

Notwithstanding the fact that purchasing a targeted email list can be a good way to promptly grow your contact database, most marketers are still reluctant to do so (well, who wouldn’t with all the bad rep that purchased contact lists have been getting these days?).

Let’s scratch that! Purchased contact lists work just fine! You just have to really know how to use them in your campaigns. Properly managed, they can give you endless possibilities for acquiring good, warm leads. But before you get too excited, you need to find out first whether now is the right time to make the purchase. Here are three factors that will help you decide on that.

When your email list is not sufficient to generate leads

Let’s face it. The only way you’re going to acquire more leads is to reach more prospects and in order to reach more prospects, you need to obtain more contacts. Having a meager record count in your email list will get you nowhere near “more leads”. Purchasing an email list is a fast way to fill the funnel and allows you to proactively expand your reach to your target audience.

When your inbound marketing endeavors take too much time

No one’s going to argue against this. Inbound marketing is a proven and tested approach. However, it’s also undeniable that it can take quite some time (especially if you’re a start-up) before it picks up traction. Time is gold. Lead generation per se is a time-consuming process so you might want to give it a push by purchasing a targeted email list.

When your existing email list is more of a liability than an asset

Even a consent-based email list doesn’t guarantee hassle-free email delivery. Ever experienced a high bounce rate? How about a low response rate, or an overwhelming number of spam complaints? Chances are, your emails aren’t landing where they are supposed to and that dirty data are swarming your email lists! This kind of data is bad for your email marketing campaign! It can potentially damage your sender score and reputation with email providers and consequently hinders email deliverability. In this case (and especially if you aren’t also equipped to do data hygiene checks), you can seek help from a reputable database solutions provider. They do the job for you. Plus, some of them even offer targeted email lists you can readily purchase (professionally vetted by database specialists!).

Now you know whether you need to go out and buy a list. When you’re suffering from a lack of leads due to an inadequate email list, when your inbound marketing efforts take too long to get results, and when your email list becomes more of a burden than a benefit, it’s time to make a move! Purchase your targeted email list now! Engage and nurture every single contact on a bought email list and keep moving toward your lead generation goals!

Run These 6 Data Hygiene Checks On Your B2B Email Lists Before Your Next Campaign

Run These 6 Data Hygiene Checks On Your B2B Email Lists Before Your Next Campaign

Whether it’s B2C or B2B, email marketing has always been an excellent approach to nurture prospects, convert sales-ready leads, and solicit repeat and referral business. However, in order to be effective, your contact list requires a solid foundation. And whether you’re employing bought or home-grown data, doing hygiene checks on your email lists is crucial to boosting your ROI.

So what does it mean to run a data hygiene check on your B2B email lists?

Your contact database is brimming with data and insights into your potential clientele. However, if that data contains errors and inaccuracies, your sales and marketing initiatives are going to bear the brunt of the nasty side effects of having bad data on your list. Routinely running data hygiene checks guarantees that every piece of information in your contact database is as reliable and actionable as possible. Having meticulously-maintained and robust data is critical for running targeted and effective email marketing campaigns.

The following are the common types of dirty data that might be lurking in your B2B email lists.

  • Inaccurate data – These are those records that have typographical errors.
  • Duplications — These are separate records belonging to the same contact.
  • Dead accounts — These are those email addresses that were once actively used by their owners but have now become inactive.
  • Spam traps – These are those email addresses that are in circulation to help single out spammers who add addresses to their email lists without consent. They often find their way into authentic email lists.

To remove these kinds of data from your B2B email lists, you need to run these six crucial steps in maintaining good data hygiene:

  1. Data Scrubbing – This refers to finding and handling data entry and basic parsing errors.
  2. De-duplication and Records Matching – This refers to detecting and removing duplicate records as well as combining records incorrectly classified as separate.
  3. Recovering/Appending Missing Data & Values – This refers to managing records with incomplete data by using an intelligent algorithm.
  4. Data Migration & Merging – This refers to migrating or integrating a marketing database into another format or storage.
  5. Standardization & Normalization – This refers to checking the consistency and comparability of various pieces of data in the database.
  6. Data Verification – This refers to validating and verifying information on the database through phone, email, and online research.

Know that dirty data is something that you can absolutely do without. They can give you a bad rep by damaging your sender score and it could get a lot worst with your IP getting blocked or being blacklisted by your email provider. That’s why doing data hygiene checks routinely should be a part of your campaign process. It’s a good push toward reducing bounce rates and improving email deliverability and conversion rates.

3 Reasons Why Savvy B2B Marketers Do Email Marketing With Purchased Contact Lists

Why Savvy B2B Marketers Do Email Marketing With Purchased Contact Lists

When handled correctly, you can take advantage of purchased contact lists to its full potential. That is why savvy B2B marketers include purchased contact lists in their must-haves especially when running email marketing campaigns. Here are three reasons why they just love to do so.

  1. It lets you kick-start your email campaign right away.
    Inbound marketing has its share of boon and bane. Sure. It’s a potent marketing technique that you should have. However, you can’t deny the fact that it takes a considerable amount of time. Time is precious so why be solely dependent on a strategy that eats it up? Fortunately, getting hold of purchased contact lists eradicates this as it gives you the upper hand in your lead generation.
  1. It fills your sales funnel right there and then and expands your contact database overnight.
    When you depend on inbound approaches alone, Your marketing team isn’t the only one that will bear the brunt. It can become an obstacle for your business growth as numbers tank and sales become sluggish. If that’s not a nightmare scenario for you, I don’t know what is. But if push comes to shove and you opt to send emails using purchased contact lists, filling up that funnel is easily within your reach. In other words, with a bought contact list, you can expedite sales-ready leads for conversion.
    Aside from virtually letting you expand your database overnight, using purchased contact lists in your email marketing basically opens up new horizons for you and put you in front of boundless business opportunities. So whenever you need a push in your lead generation efforts, don’t hesitate to make a purchase!
  1. You can use it to convert cold contact into warm leads.
    Some of you might be thinking that emailing to purchased contact lists is a little risky since the contacts haven’t opted in. But of course! They haven’t opted. Yet! Using these contact lists in your B2B email marketing enables you to convert cold contacts to warm, consent-based leads. You can, therefore, make these leads part of your sales and marketing campaigns. After this, it’ll be all about employing lead nurturing strategies and conversion.

In the right hands, purchased contact lists are great tools for building and growing the sales pipeline. That’s why savvy marketers use bought email lists because: it frees up their time to focus on more important things; it lets them fill up their funnel with ready-to-contact prospects practically overnight; and finally, it allows them to nurture and convert the right kind of leads. So, go find a B2B contact list provider that gives you more bang for your buck. Look for a vendor that manually verifies each list record, so that your email campaigns get better deliverability, response, and conversions.

Common Mistakes in Gathering Email Contacts

Common Mistakes in Gathering Email Contacts

In the four phases of email marketing detailed by Daniel Fagella, collecting is the first. This is considered as email procurement or email researching. The goal of this stage is to obtain right leads as many as you can. Correspondingly, this phase can start with a quick correspondence utilizing the correct strategy and the correct pace. Streamlining of this stage indicates enhancing the lead flow out of given sources.

There are three common mistakes in this stage which is presented in as follows:

  • Failure to test the major landing pages and contact pages to upgrade entries
    Frequently, the testing of major landing pages and contact pages are overlooked. The streamlining for entries in this part often go unnoticed. If this continues to be unremedied, submission of contacts may not be pertinent later on.
  • Failure to make thank-you pages with particular calls to action (i.e. web forms that displays after a submission with “Thank you for submitting your information”)
    More often than not, email procurement will ask but not recognize the time you render visiting the page. Submission of form here and there can be challenging and an inconvenience in the visitor’s part. This may cause a flag down of enthusiasm towards the company.
  • Unsegmented front-end contact forms that connect evenly to all types of leads and prospects
    Yes. For system, it is not always right to blame that even leads are being barraged with contact forms. This is assisting the part of prospects in stimulation but not leads, which can bring about as we speak, turned down of conversion. However, development on how the site will distinguish a prospect between a lead also matters.

All of the things found above are common errors committed during email contact procurement. Enhancing a phase forward signifies great advancement in B2B lead generation and client experiences.

Make Your Lead Growth Promising with Bought Email Lists

Make Your Lead Growth Promising with Bought Email Lists

Purchased email and cold contacts should be a part of your current marketing strategy. They open up a world of opportunity and can be advantageous to your business in more than one way. So if you’re still having second thoughts in doing so, here are reasons to help push come to shove in employing email lists in your marketing efforts.

  • Buying email contacts extends reach and boost sales growth

Each time you obtain email list, you’re extending your potential audience. The more individuals you send your marketing emails to, the more leads you’re going to produce. That is, lead growth prompts sales growth — and income growth.

  • Buying email contacts support in stuffing marketing and sales channels

Obtaining email lists increase your audience virtually overnight. As these new, cold contacts turn out to be warm leads, they can be nudged to the suitable pipes. Marketing can begin the nurturing procedure for warm leads, while sales manage the leads that are now hot.

  • Buying email records can help build ROI

When you buy email lists from a trustworthy supplier, you get an expertly filtered lists of contacts who will be responsive to your marketing message. That implies you avoid wasting time and cash promoting to individuals who don’t find your products or services relevant to them.

  • Acquiring email lists can help enhance client acquisition cost payback

Sending to contacts who find your products or services significant to them would not just enhance your ROI but additionally expedite lead generation and your rate of return. See profits come at you faster!

  • Buying email lists can help free up assets

Bought email lists offers you a running start on the lead generation procedure. The less time you need to spend pursuing leads, the additional time and assets you have accessible to concentrate on closing them.

Give Your E-mail List TLC With These 3 Management Tips

Give Your E-mail List TLC With These 3 Management Tips

Email list is one of the food that fuels every marketing efforts (particularly email marketing campaigns) and therefore, is very important to all marketers out there. Let’s take a look at these 4 e-mail list management tips that will keep your list scoured and ultimately, prompt a healthy produce of streamlined leads into your funnel.

Keep It Clean

A clean database stems excellent email deliverability and ROI. Consider this, research shows that B2B data decays at a rate of 2.1% per month. This is an annualized rate of 22.5%. (Marketing Sherpas). So whether you utilize an organic or bought email list, get into a data cleansing arrangement to guarantee deliverability and CAN-SPAM consistence. Correspondingly, not all ESPs cater list management or cleansing services, so you’ll be needing a software a third party service provider that can do that.

Deliver the Right Message

Consider your day to day interactions. Do you make a similar discussion with your mail carrier like you do with your family? Obviously not! They’re distinctive individuals, and the profundity of their relationship to you differs definitely. Email marketing is the same. If you want to make an on-point discussion, you need to segment your list and focused your message as per well-researched buyer profiles.

Lose the Dead Weight

Drop the hard bounces. They’ll be hurting your sender reputation. The same goes with inactive contacts or opt-outs. For some reason, they’ve decided to stop engaging or plainly cut ties with you. But you can try reaching out to them for a one last push just in case you can still do something to save these contacts. Confirm if its really the end of the line. Ask them if your content is something they’d still be interested in. If there is no saving them, then move on. In this case, it also do you well as it can assure you a targeted, CAN-SPAM conforming, list.

Why You Shouldn’t Overlook Invalid Email Addresses

Why You Shouldn’t Overlook Invalid Email Addresses

“What would happen when a customer registers an invalid email address into the marketer’s online registration, contact form or subscription page?”

Clients were asked  about the rate of their typo errors and their replies were mostly “If it bounces back, my ESP filters it out and removes it from my list. It’s not much of a struggle.” But truth be told, it is a struggle and is far more complex. It ought to concern any know-how email marketer.

Businesses ought to monitor the emails they procure. Customer emails are generally the life of their marketing efforts. It is okay to pay for them, yet spending excessively and not getting your money’s worth is bad by any means. The real cost of faulty email addresses is far more worrying than marketers, and the business as a whole, may anticipate. Certain implications ought to be put into consideration.

First, marketing investment are wasted. Odds are, that the lead that appeared on your site did not just accidentally wandered there. That it is your marketing effort that motivated that lead to take action and provide their email address and other personal information. In the instance that the business cannot reach out and engage this lead more, then the marketing effort and money you have invested, is good as useless.

Second, prospects left hanging. When there is a typo in the registration, it is a mistake. Anybody registering their email address on the business website does it in the belief of hearing news regarding new product or service updates, an email activity alert, or a promotional offer. At the point when that expectation is not met, the confidence placed by the customer has been broken. Worse, they may not even be aware that  business’ failure to connect was the consequence of their own typo error. They would then assume that they were not valued and is being neglected. The reaction would be disappointment, separation and a customer left to ponder what perhaps had turned out badly.

Lastly, decreased ROI. While coming up short on client expectations, there is an added (grudgingly) consequence to that and that is as the efficiency of those faulty email addresses are made smaller thus will be its Return of Investment in the email campaigns. Regardless of whether the business’ goal is an increase in sales, spur social appointment or petition for donations, undeliverable emails is a bane to the ROI.


Looking for IT Lists? Here’s What You Should Keep in Mind


Looking for IT Lists? Here’s What You Should Keep in MindThe IT business is among one of the industry behemoths in the world today. With the fast-paced upgrades in innovation, businesses and a lot more are fusing IT in their operations. Likewise, the advancement of more up to date and more effective software has many businesses testing the market and opening their ways to potential IT providers who can give them quality service (and ultimately, help them at providing quality service too) for a reasonable value. On the other hand, IT companies themselves, dynamically search for approaches to acquire IT sales leads in which one of this approach is purchasing business lists. They can leverage such to reach IT managers and IT chiefs that they’re targeting.

While on the subject of lists, purchasing a list of IT chiefs and additionally list of IT managers is of an extensive advantage when you need leads. Utilizing an excellent list can bring in favorable outcomes like for example when your having a targeted email campaign and you purchase a mailing list of these mentioned prospects. Having a great number of contacts in your database in order to keep it loaded with potential prospects is a smart thing to do. However, there are instances where you need to manage any conceivable wasteful aspects that accompanies when purchasing business lists/IT mailing list from a business list provider. If you happen to have purchase an inaccurate and messed up business list, it would merely pull you down. As opposed to reaching prospects and working on business proposals immediately, you’ll rather need to first sort out the business list you purchase, which in itself takes up a lot of your time – time that should have better spent on closing sales and not struggling on your database.

So in case you’re in the IT business industry that is searching to purchase business lists from a business list provider, endeavor to choose a supplier that offers only accurate and well-segmented records. This can spare you significant time as well as help you in closing sales for your company.