5 Valuable Lessons from the Best Event Marketing Emails

5 Valuable Lessons from the Best Event Marketing EmailsMarketers rely on a lot of tools to drive live event attendance and conversions. But time and again, emails remain the top channel for achieving event marketing goals. Here’s how to get the most from your live events with the help of lessons drawn from the best event marketing emails.

On average, B2B marketers use a total of 5 different channels to generate buzz and maximize engagement for their live events. Recent research published by event tech provider Bizabo shows that email ranks as the top channel for promoting live events among 46% of B2B and 24% of B2C marketers.

Let’s look at what the best event marketing emails can teach us about crafting effective event invitation, promotion, confirmation, notification, and follow-ups.


1. Create a sequence of email touch points

Live events typically consist of three stages: pre-event, in-event, and post-event. You need to map out a sequence of emails to be sent out at each stage in order to maximize engagement.

Pre-event emails are crucial since they set the pace and determine the initial results of your live marketing project, while post-event emails are also very important since they directly impact your campaign’s conversion rates and ROI. That’s why we’ll talk about these points in greater detail later in this post.


2. Build anticipation and excitement

Apart from generating awareness, pre-event emails help boost attendance rates by building anticipation and interest well before opening day. At a bare minimum, your event marketing campaign needs to send out invitation, confirmation, and reminder emails.

Email automation vendor Delivra recommends the following best practices when doing pre-event send-outs:

  • Invitation emails – Sent weeks or months in advance (the bigger the event, the earlier the send-out) since potential attendees need time to secure buy-in from their boss.
  • Confirmation email – sent right after the recipient responds with an RSVP (best handled through email automation).
  • Reminder email – sent once daily 3 days before the event (including a final reminder sent 1 hour prior to event opening).


3. Revisit your subject line strategy

There’s sadly no hard-and-fast rule that spits out irresistible email subject lines. But with careful tracking and testing, it’s possible to tweak your subject line strategy to get better inbox placement and open rates for your event marketing emails.

Event Technologies analyzed 1.25 pre-event and post-event emails and found that:

  • 44 out of the top-performing 50 pre-event emails (according to open rates) mentioned the event name in the subject line.
  • 40 out of the top-performing post-event emails also mentioned the event in the subject line.
  • Pre-event emails whose subject line included the event name had an open rate of 24% vs 18% for pre-show messages whose subject line made no mention of the event.

Aside from naming the event in the subject line, it’s also good practice to indicate a specific call-to-action (CTA), e.g., “Visit us at DMA 2017 &THEN – Booth #1234”.


4. Look for sources of conversion friction

One thing that sets the best event marketing emails from the rest is that they provide a seamless experience for your recipients, from email open all the way to landing page conversion.

According to Kissmetrics, anything that gets in the way of this conversion journey is friction. There’s clearly a lot of points in your recipient’s clickpath where friction can slow down or hamper conversion. Here’s a quick rundown of a few places to closely keep an eye on:

  • Email copy – Is the copy short and easy to read?
  • CTA – Does the CTA stand out? Does it clearly specify the action?
  • Design – Is the design responsive?
  • Social sharing – Does your email make it easy for people to find and connect with you on social media?
  • Landing page – Does it seamlessly transition from the email? Are the landing page copy and CTA consistent with the email?


5. Plan your follow up ahead of time

Should you try to reconnect with your event attendees after the show? Of course, by all means. But following up requires more than just sending out a quick email. Like pre-event emails, post-show follow ups need some careful planning:

  • Prepare a prompt and personalized follow-up plan
  • Carry out the follow-up over a series of nurturing emails
  • Start following up 1-2 days after the event; don’t wait until 2 weeks
  • Offer different possible nurture paths
  • Make sure to reference a specific activity at the live event
  • Be careful about adding event leads directly into your marketing database


What other live event marketing email best practices do you follow?

Top Email Marketing Benchmarks of 2017 (and How to Do Better in 2018)

In a few short days, we’ll be starting another email marketing year. But before we do that, let’s first look back at 2017 and see how well email marketers collectively performed. Even more importantly, let’s use these email marketing benchmarks as guideposts to do better in the upcoming year.

Today’s blog entry compiles key 2017 email marketing benchmarks from Delivera, MailChimp, Inbox Marketer, and SignUp.to. The numbers cited here describe 2017’s email marketing campaigns in terms of oepns, clicks, bounces, and other metrics, plus some actionable tips to help you improve in each category. Let’s dive right in.



While there’s some variation in the actual number, our data sources all seem to agree on the average email marketing open rates in 2017:

  • The average open rate is 31.92% for all industries (Delivera).
  • On average, overall open rate was recorded at 24.79% (SignUp.to)
  • Open rates increase to 28.8%, up from 25.9% in the past year (Inbox Marketer).
  • On a per-industry level, open rates ranged from 15.2% to 28.4% and averaged 21.8% (MailChimp)

This year, the following tactics resulted in better-than-average open rates:

  • Subject lines less than 50 characters long resulted in 58% open rate (Adestra).
  • The open rate for personalized emails is 1.4 times higher than generic ones (Statista).
  • Segmentation results in 14.3% higher open rates (MailChimp).



In two of the references we used, the findings indicate overall higher click-through rates for the year (although the number widely varied):

  • Overall, CTRs incrementally increased by 0.8 percentage points, averaging 5.8% (Inbox Marketer).
  • Average CTRs across all sectors were reported to be 3.57 percent (Delivera).
  • CTRs came in at 4.19% for all industries (SignUp.to).
  • Depending on the industry, CTRs ranged between 1.25% to 5.13%, averaging 2.62% (MailChimp).

Here’s how email best practices enhanced CTRs of email campaigns:

  • Trigger emails generate 2x higher CTRs than traditional emails (Super Office).
  • CTRs for segmented emails are more than 8x higher than non-segmented emails (Super Office).
  • Subject line personalization improves CTRs by 17.36% (MarketingSherpa).



While CTRs measure the number of clicks over the number of emails sent, the click-to-open rate (CTOR) expresses the number of clicks as a percentage of the total opens. That’s why CTOR is a better gauge of email engagement.

SignUp.to finds that average CTOR is around 11.88% (SignUp.to). Meanwhile, Smart Insights recommends aiming for a CTOR between 10% to 15%. If your campaign is underperforming in terms of click-to-opens, follow the below tips:

  • Write short and clear subject lines.
  • Keep your copy between 50 to 125 words long.
  • Make sure your call-to-action (CTA) stands out.
  • Close with a specific option and end with gratitude.


Hard Bounces

Email marketers remain very effective at keeping hard bounces in check. According to Inbox Manager, bounce rates remain low at just 0.9% across all industries in 2017.

MailChimp’s industry-level email marketing benchmarks report shows that hard bounce rates vary from industry to industry, with a minimum of 0.7% and a maximum of 1.2%.

To keep your hard bounce rates within acceptable limits, try out the following:

Use a double opt-in list signup method

Keep your list spotlessly clean

Verify each contact in your list

Work with a data scrubbing and maintenance company



While averages and aggregate numbers give us a quick way to compare and evaluate our campaigns, keep in mind that these headline values oftentimes don’t tell the whole story. That’s why we need to go past these top-level email marketing benchmarks to find out what’s really going on. In that sense, the best reference metrics will always be your own campaign results.

Happy New Year!

A 5-Point Data Hygiene Plan for Your B2B Contact Leads Database

A 5-Point Data Hygiene Plan for Your B2B Contact Leads DatabaseYou may not know it, but you’re wasting at least 12% of revenues due to bad marketing data. That’s according to a review from Econsultancy that says bad data tend to directly impact profitability in as much as 88% of companies.

That’s why proper data hygiene is as important as ever, since practically every marketer today makes decisions based on insights extracted from the data sitting in their CRM or prospect lists. In today’s post, we’ll go over the five key points you need to carefully consider in order to come up with an actionable data hygiene plan for your B2B contact leads database.


  1. Develop a thorough data maintenance routine.

Inaccurate data occupies just one segment    in the Venn diagram of bad data. There are other data quality issues—such as missing data, inconsistent data, duplicate data, and unsynchronized data—that you also have to watch out for.

So, you need data maintenance initiatives that both prevent and fix data quality issues at different stages of your data life cycle—from data collection all the way to data removal.


  1. Remove data barriers and silos.

In a typical B2B organization, it’s not uncommon to find multiple instances of the same piece of prospect data housed in separate locations (e.g., marketing automation platform for marketing and CRM database for sales). This increases the possibility of having unsynchronized, inconsistent, and misaligned information used by different teams.

A good data hygiene plan also needs to take into account potential barriers to the free flow of data across users, teams, and departments. There should only be one version of a piece of prospect information at any given time.


  1. Supplement manual with automated processes.

For best results, data hygiene should be carried out with the right mix of manual and automated data cleansing methods. While tools like AI and machine learning have now streamlined data hygiene tasks, there’s still a clear need to keep humans in the loop.

Take, for example, data deduplication. Most commercial data scrubbing packages come shipped with powerful deduplication capabilities, which are especially helpful for scrubbing a large B2B contact leads database. But the deduplication process still requires human input to correctly identify which redundant records to keep and which ones to discard.


  1. Rethink your entire data quality approach.

Another key point that your data hygiene action plan needs to address is to make data quality everyone’s concern. While you need to define clear roles and assign specific tasks for maintaining data quality, it’s equally important to make sure everybody’s onboard.

Also, keep in mind that you can’t manage what you can’t measure, so you need to choose a relevant set of KPIs and benchmarks to gauge how well your data hygiene initiatives are performing.


  1. Know when and how to look for expert help.

In some cases, outsourcing part of your data hygiene program to a data quality solutions provider is a more practical option than doing it yourself. For instance, enriching your prospect data for improved segmentation is best done with a third-party data provider, since doing this in-house can take up time and resources which could be better spent elsewhere.

So, take stock of your current data hygiene capabilities, and let a reputable data quality solutions provider handle those activities that you’d have a hard time carrying out in-house.

Now that you’ve nailed down what a data hygiene action plan should contain, it’s time for you to flesh out concrete ideas for maintaining data quality. Use these five points as guidelines, and be sure to track, test, and tweak your strategy.

Why You Shouldn’t Overlook Invalid Email Addresses

Why You Shouldn’t Overlook Invalid Email Addresses

“What would happen when a customer registers an invalid email address into the marketer’s online registration, contact form or subscription page?”

Clients were asked  about the rate of their typo errors and their replies were mostly “If it bounces back, my ESP filters it out and removes it from my list. It’s not much of a struggle.” But truth be told, it is a struggle and is far more complex. It ought to concern any know-how email marketer.

Businesses ought to monitor the emails they procure. Customer emails are generally the life of their marketing efforts. It is okay to pay for them, yet spending excessively and not getting your money’s worth is bad by any means. The real cost of faulty email addresses is far more worrying than marketers, and the business as a whole, may anticipate. Certain implications ought to be put into consideration.

First, marketing investment are wasted. Odds are, that the lead that appeared on your site did not just accidentally wandered there. That it is your marketing effort that motivated that lead to take action and provide their email address and other personal information. In the instance that the business cannot reach out and engage this lead more, then the marketing effort and money you have invested, is good as useless.

Second, prospects left hanging. When there is a typo in the registration, it is a mistake. Anybody registering their email address on the business website does it in the belief of hearing news regarding new product or service updates, an email activity alert, or a promotional offer. At the point when that expectation is not met, the confidence placed by the customer has been broken. Worse, they may not even be aware that  business’ failure to connect was the consequence of their own typo error. They would then assume that they were not valued and is being neglected. The reaction would be disappointment, separation and a customer left to ponder what perhaps had turned out badly.

Lastly, decreased ROI. While coming up short on client expectations, there is an added (grudgingly) consequence to that and that is as the efficiency of those faulty email addresses are made smaller thus will be its Return of Investment in the email campaigns. Regardless of whether the business’ goal is an increase in sales, spur social appointment or petition for donations, undeliverable emails is a bane to the ROI.


Looking for IT Lists? Here’s What You Should Keep in Mind


Looking for IT Lists? Here’s What You Should Keep in MindThe IT business is among one of the industry behemoths in the world today. With the fast-paced upgrades in innovation, businesses and a lot more are fusing IT in their operations. Likewise, the advancement of more up to date and more effective software has many businesses testing the market and opening their ways to potential IT providers who can give them quality service (and ultimately, help them at providing quality service too) for a reasonable value. On the other hand, IT companies themselves, dynamically search for approaches to acquire IT sales leads in which one of this approach is purchasing business lists. They can leverage such to reach IT managers and IT chiefs that they’re targeting.

While on the subject of lists, purchasing a list of IT chiefs and additionally list of IT managers is of an extensive advantage when you need leads. Utilizing an excellent list can bring in favorable outcomes like for example when your having a targeted email campaign and you purchase a mailing list of these mentioned prospects. Having a great number of contacts in your database in order to keep it loaded with potential prospects is a smart thing to do. However, there are instances where you need to manage any conceivable wasteful aspects that accompanies when purchasing business lists/IT mailing list from a business list provider. If you happen to have purchase an inaccurate and messed up business list, it would merely pull you down. As opposed to reaching prospects and working on business proposals immediately, you’ll rather need to first sort out the business list you purchase, which in itself takes up a lot of your time – time that should have better spent on closing sales and not struggling on your database.

So in case you’re in the IT business industry that is searching to purchase business lists from a business list provider, endeavor to choose a supplier that offers only accurate and well-segmented records. This can spare you significant time as well as help you in closing sales for your company.

Imperative Maitenance in Data-Driven B2B Marketing

Imperative Maintenance in Data-Driven B2B MarketingAs effortless as it may sound when said, maintaining data is not actually something that you can just breeze through. Even key employees, in many instances, acclimate to the gaps brought about by terrible data and the matter in question gets to distinctly escape the B2B marketing leaders. Taken cover behind those bounces and unsubscribes, is a hollow, brimming with wasted cash carelessly spent on B2B marketing of poor database.

A Data Hygiene and Enrichment Report conducted on 2015 gave way to the formulation of a five stage preparation as suggestion to enhancing contact database to boost client’s experience — and eventually, a B2B marketing’s potency. They are as follows; (1) Evaluate the current state of your database; (2) Build a data governance plan; (3) Formulate a data standardization strategy; (4) Identify channels for appending data and (5) Assess the tools at your disposal.

Creating a game plan for administrating and standardizing data are vital elements for a data driven B2B marketing. However, it is the initial step that is the most decisive: assessing the status quo of your database.

Correspondingly, this is the part where data check tools turns out to be very crucial: at the absolute starting point of the procedure. Coupled with a verification service to refresh obsolete records, dispose flawed data, and reaching out to past leads, you will take out a hefty portion of the email deliverability problems that always confront a large number of marketers.

Utilizing data to test theories and make choices has always been a much better solution for creating B2B marketing strategies than relying on instincts. However, it follows that if you want a data driven B2B marketing to work for you, prioritizing the quality of your data is a given.  For sub par data will throw off all your subsequent data and will also bound to hurt your B2B marketing endeavors.


B2B Marketing Stats and Trends in 2016 to Guide You this 2017 (Email Marketing)


B2B Marketing Stats and Trends in 2016 to Guide You this 2017 (Email Marketing)

Email marketing was, is and will never be dead. With all these significant email stats not just this year but the preceding (and most probably for the following years), I mean who would ever think it died, is dead or will be dead? Will it ever? So stay vigilant! Sharpen your email marketing’s blade and cut ’em B2B deals!

  • Email use worldwide will top 3 billion users by 2020. (The Radicati Group)
  • 73% of the Millennial age group actually prefers email to communicate with businesses. (Adelstra)
  • 72% of U.S. adults prefer communication with companies to happen through email. (Marketing Sherpa)
  • 49% of B2B marketers are reported to spend more resources on email than other channels. (Hubspot)
  • 75% of marketers still send their content marketing directly via email. (ALF Insight)
  • The ability to segment email lists and individualize email campaign messaging are the most effective personalization tactics for 51% and 50% of marketing influencers respectively. (Ascend2)
  • Responsive design emails earn higher ROI, but only 17% of marketers have fully embraced the adaptive design format. (Yesmail)
  • 26% of brands fail to use responsive design in any of their email marketing efforts. (Yesmail)
  • Brands implementing responsive design in all of their emails earn 55% higher mobile CTO (click-to-open) rates and 23% higher desktop CTO rates. (Yesmail)
  • Responsive email campaigns generated an average of 16.2% mobile CTO versus non-responsive email campaigns that generated 10.4% mobile CTO. (Yesmail)
  • For desktop email campaigns, responsive design emails earned an average 15.7% CTO versus 12.7% CTO for non-responsive emails. (Yesmail)
  • 17% of brands use responsive design for all of their emails, with 38% using it for most of their emails. (Yesmail)
  • Three-quarters of companies agree that email offers “excellent” to “good” ROI. (Econsultancy)
  • Emails, followed by websites, are the most effective digital marketing tactics used by more than half of companies (61% and 59% respectively), followed by search engine optimization with 50%. (Ascend2)
  • 59% of B2B marketers cite email as the most effective channel for generating revenue. (Hubspot)


B2B Email Marketing: On Point Opt-In Email List (Part 2)

B2B Email Marketing: On Point Opt-In Email List (Part 2)Email List Building Best Practices
As you make your email list of opt-in B2B prospects, you need to be able to do the best practices possible.

Use “Short” Forms
When asking B2B prospects for personal information, keep your form simple and straightforward. Construct your form in a way that it’ll only get a minimum yet important data (i.e. first name, last name, and email address). Overdoing your form can bring out the skeptic in them. Toning it down would work just fine.

Utilize Progressive Profiling
As what have been implied, overdoing it when asking for your B2B prospect’s personal information can be a turn-off. That is why marketers employ progressive profiling. When your B2B prospects visit your website for the first time, they should only be required to answer few fields in your landing page (i.e. first name, last name, and email address). The next time they were to fill another form on your website, put in new fields (i.e. business name, job title and phone number). With this, you gradually acquire lead intelligence and avoid scaring them away.

Add to a Subscription Center
Allow B2B prospects to manage their subscription preference in a subscription center. In this page, they can manage the frequency of the subscription they get. In addition, this subscription center will minimize singling out as prospects can choose as opposed to completely stopping.

By making relevant content for your B2B prospects, you can immediately produce your email list of opt-in prospects. It is vital that once you have established making such kind of content, you have to stock it in various channels such as social medias, blogs, and your website. Spreading your content through this channels will allow you to widely extend your reach of B2B prospects.
Always do best practices when creating forms, profiling and managing subscriptions for this will streamline the procedure. Start building your email list now!

B2B Email Marketing: On Point Opt-In Email List (Part 1)

B2B Email Marketing: On Point Opt-In Email List (Part 1)The idea of creating a totally opt-in email list with no help (such as a reliable third party source) can be an overwhelming activity. So how would you do it as efficient as you can so that you can proceed to getting and nurturing leads the soonest time possible? Here’s how!

Step 1: Attracting B2B Prospects

The most vital piece in building an opt-in email list is creating an interesting and relevant content for your B2B prospects. Let’s examine how to use content curation and different advertising channels to build up an email list of purely opt-in B2B prospects.

Offer Premium Content

Making top-of-the-channel premium content offers like industry reports and analytics, ebooks, and guides can satisfactorily draw in not just B2B prospects but also industry influencers.

Blog the Content

Through dependably curating blog content that is vital to your B2B prospects, you put yourself up as a thought leader who is dedicated to increasing the value of the industry. B2B prospects that aims to drive their skill set forward, and who might need to remain beside new industry examples and best practices, will subscribe to your blogs.

Network Content Online

Being visible in online communities or social media platforms where your B2B prospects usually are, increases your reach and chances of pulling them in. Make sure to utilize noticeable and engaging content like recordings, infographics, blog passages and even new premium content offers to attract them to your own business website.

Step 2: Creating An Opt-In List

When you have created a strong foundation of interesting and relevant content for your target B2B profiles, you can now begin on building your B2B email list. There are two ways to do this:

  • Request them to subscribe. Aside from an excellent content that promises huge industry news and progress. Significant rewards and freebies can also be a great push for prospects to sign up. Be that as it may, don’t make it difficult for them to locate your form. Place it inconspicuous areas of your website such as in your landing page, blog page or footer. Flaunt figures and social verification wordings such as “10,000 followers or supporters”. This will increase the chances of prospects hopping in on your database.
  • Require them to join. Another commonly used strategy is to “door” premium content offers like industry ebooks, reports, and client contextual analyses. This strategy pertains to requiring a prospect to submit contact details through a form before getting into the content. This can be a truly successful strategy when building your email list especially if you have some really good content to offer.

Choosing the right database/contact list provider

Choosing the right database/contact list providerThere are an overwhelming number of database and contact list providers globally and each of them comes with their own edge and potential issues. Given this, choosing one could really get challenging. So here are some of the key considerations that would guide you in picking the right match.

  • Create a data set that satisfies your business’ data standard and segmentation criteria (So if you do not have one, you ought to lay it out now.)
  • Served and/or still serving reputable clients and have a major base of operations in North America
  • Verify and maintain the accuracy of their data to ensure its high quality. They should be able to keep up with people changing jobs, job positions, addresses, contact numbers, etc. and must gather their data from reliable sources or from personal interaction with the key contact persons.
  • Keep in line with FCC and CANSPAM regulations. Database and contact list providers compliant with these regulations does practices such as filtering out spam traps or steering clear of DNC registered numbers to avoid putting their client’s reputation and sender score at risk
  • Specialize in the industry you are targeting. Although, a lot database and contact list providers now specialize in a wide array of  industries and are pretty much flexible in customizing list for meticulous clients.
  • Offer Data Integrity Guarantee. That is, in the event that they have sold some outdated records, they will replace it without asking for additional charges.
  • Excellent client service (because it always boils down to those three words).

Never keep your guard down when selecting a database/contact list provider for your business. Always remember that substandard management and service begets substandard list. Take your time in contemplating who to select and do not be hasty. This way, you end up with nothing less than the best.