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B2B Appointment Setting:  Simple Techniques in Doing Follow-ups

posted by Margaret Spencer on December 14, 2016

B2B Appointment Setting:  Simple Techniques in Doing Follow-upsMerely securing an appointment with your B2B prospects per se doesn’t guarantee that the appointment is going to happen. Things can turn out badly from the minute you hang up to the scheduled appointment. One of the most important things to do to reduce the chances of appointments not materializing is doing the right follow-ups. Here are some simple but effective techniques in carrying out follow-ups in B2B appointment setting.

  • Take after the ’24-hour Rule’. The 24-hour rule alludes to the perfect interim for doing follow-ups with your B2B prospects. The initial follow-up must be made in no more than 24 hours after the appointment is arranged, while the second should be done 24 hours before the actual appointment itself.
  • Forward an email confirmation. Together with telephone calls, email correspondences works great in arranging and following up appointments. One approach to successfully utilize this channel is to forward email invitations to your B2B prospects that automatically fill in their timetables (which is a typical email feature).
  • Have numerous reminders. This technique is a must especially in the case of long time intervals (i.e. almost two weeks or more) between the day the appointment is set and the scheduled appointment. However, don’t overdo it. It is important to be strategical so that you won’t come across as nagging and bother your B2B prospect.
  • Obtain every information you require. When you set an appointment and make your follow-ups, make sure to get hold of all the necessary information for the appointment. Basically, follow-ups function as a way to confirm the authenticity of the initially gathered information and feed your B2B prospect of the appointment details.
  • Be receptive to reschedule. Changes and reschedules are inevitable . So, it is important to get ready for it. Be flexible by having backup plans. This is generally a good work attitude that is not just limited to B2B appointment setting.

Whether your business is the one doing the B2B appointment setting or is employing a third party provider, make sure to work on doing the best practices possible and evaluate your performance in order to achieve the primary objective of appointment setting, to have the appointment happen.

Posted in appointment setters | B2B Appointment Setting | B2B Leads | B2B Marketing | B2B Telemarketing | Business | lead acquisition | Lead Generation | marketing | marketing ability | Marketing Tips | sales | sales ability | telemarketers | telemarketing tips with no comment


Nail that Apology With These Simple Steps

posted by Margaret Spencer on October 31, 2016

Clients (whether prospects or existing) are treated as valuable assets. Crossing a line and having them upset or discourage at you and/or your business can do some serious damage. Correspondingly, you need to say you’re sorry and set things right with them. Consider the following steps below. Address them properly and always, always make the […]

Posted in appointment setters | B2B Appointment Setting | B2B Leads | Business | Business Advice | sales | sales ability | telemarketers | telemarketing quality | telemarketing tips with no comment


Regulations in Telemarketing You Should Know

posted by Margaret Spencer on October 31, 2016

The idea of calling to sell services or products might be an easy job for some people who does not know the workings behind telemarketing, but to telemarketers, it is not just ‘call all you can’ or ‘call till you drop’ to get leads. They have to be wary of certain restrictions and rules before engaging […]

Posted in appointment setters | B2B Appointment Setting | B2B Leads | B2B Marketing | B2B Telemarketing | Business | Business Advice | marketing | marketing ability | Marketing Tips | sales | telemarketers | telemarketing quality | telemarketing tips with no comment


B2B Telemarketing: What to Do When Your B2B Prospects Do These…

posted by Margaret Spencer on October 26, 2016

The following are the three common problems, telemarketers experiences from B2B prospects during telemarketing campaigns and here’s how to tackle them. Ignore your Calls You’ve been reaching to a B2B prospect for how many times now. But, to no avail. Apparently, your calls are being ignored. The best thing to do in this scenario is […]

Posted in B2B Leads | B2B Marketing | B2B Telemarketing | Business | Business Advice | lead acquisition | Lead Generation | marketing | marketing ability | Marketing Tips | telemarketers | telemarketing tips with no comment


12 B2B Appointment Setting Reminders (Part 3)

posted by Margaret Spencer on October 22, 2016

Don’t Be Passive-Aggressive in Asking for a Meeting The simplest yet often forgotten technique in appointment setting; after your pitch, don’t ask your prospects if they’d like an appointment with your sales. Proceed to giving out politely the date and time your sales representative can talk to the prospect and ask whether they’re free on […]

Posted in appointment setters | B2B Appointment Setting | B2B Leads | B2B Telemarketing | Business | Business Advice | lead acquisition | Lead Generation | sales | sales ability | telemarketers | telemarketing quality | telemarketing tips with no comment


12 B2B Appointment Setting Reminders (Part 2)

posted by Margaret Spencer on October 21, 2016

Always Ask if It’s a Good Time to Talk If you’re able to reach the prospect, don’t get too hasty in proceeding to your pitch. You might have called at a bad time. Being interrupted does not bode well for many people particularly those in the field of business. So it’s only polite to ask […]

Posted in appointment setters | B2B Appointment Setting | B2B Leads | B2B Telemarketing | Business | Business Advice | lead acquisition | Lead Generation | sales | sales ability | telemarketers | telemarketing quality | telemarketing tips with no comment


12 B2B Appointment Setting Reminders (Part 1)

posted by Margaret Spencer on October 21, 2016

Effective B2B appointment setting means generation of qualified leads and scheduled sales opportunities for the sales team. If things get smooth with the prospects and sales representatives, it can certainly turn into conversion. But obviously, we need to go back from where we started. Such benefits are out of reach if you can’t effectively set […]

Posted in appointment setters | B2B Appointment Setting | B2B Leads | Business | Business Advice | lead acquisition | Lead Generation | sales | sales ability | telemarketers | telemarketing quality | telemarketing tips with no comment


Telemarketing Tips: Scram from that Scam (Part 2)

posted by Margaret Spencer on October 17, 2016

Along with the list of common telemarketing scams that victimized a lot of people presented previously, FTC (Federal Trade Commission) also provided the red flags that would help detect it and self-evaluation questions to assist in deciding whether a call is really a scam or not. The rest of the lucky populace who haven’t experienced […]

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Telemarketing Tips: Scram from that Scam (Part 1)

posted by Margaret Spencer on October 17, 2016

       Businesses who operates legit telemarketing are losing large sum of revenues to scams every year. What is worse is that legitimate telemarketers bear the brunt as people are becoming more and more skeptic and resistant to trust any telemarketing calls in the fear that it is fraud.     Scammers exploit their […]

Posted in B2B Telemarketing | Business | Business Advice | telemarketing tips with no comment


Why Should You Include Telephone Survey in Your Business?

posted by Margaret Spencer on October 17, 2016

Businesses that are starting up, launching a new product or service or assessing their customer service are bound to do a market research. Of which, the results are ultimately used to respond to the needs and preferences of the target market. Information is the main ingredient in a market research and marketers have been using […]

Posted in B2B Marketing | B2B Telemarketing | Business | Business Advice | marketing | Marketing Tips | telemarketers | telemarketing tips with no comment


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