Like any other relationship or connections, the one between you and your email subscribers can become unavoidably cold. Correspondingly, it is important to note that even if these subscribers have gone inactive (but stayed subscribed), they could be gravely hurting your email engagement rates (even putting you in the risk of being labeled as spam) Luckily, these inactive or dead email subscribers can be resuscitated. Here are some win-back tactics you can incorporate in your re-engagement campaigns.
Test different aspects of your email. These contacts haven’t had interest in your emails for a while, so your time in trying to excite them is threateningly coming to an end. Make your subject line a starting point. Ensure that it’s distinct from the strategy you usually use; brief, punchy, and straightforward. You need to catch their attention in the hopes that they’re going click that left button to read your message. However, don’t restrict your testing to the subject line, include your email copy and images. Keep in mind to test one element at a time, otherwise you won’t know what prompt the change.
Add an offer or discount. Once and for all, it wouldn’t cost you extravagantly to offer something up and then obtain new clients.
Clear it from distraction. They’ve already seen your sale emails, your vouchers and your newsletters. This is the last move before you give them up, so don’t confuse them with too many calls-to-action. Because there’s only one question you definitely want to know; Will they continue to stay?
Present alternatives. Email may be the preferred channel by most of your client, but it doesn’t mean that all of them do. Why not usher those inactive subscribers to your social profiles?
Deliver a series of email. The first email may be a reminder of what they’re missing out. The second would be a follow-up if they still haven’t responded with your first. The last one would be to verify that they are now unsubscribed unless they clicked on any of the first two emails.