Print Management Leader Regains Losses with ContactDB Intervention
The Client is a US-based information and communications technology company that provides smart applications and innovative solutions to printing devices worldwide.
Since its establishment, the Client has delivered the best print and copy solutions for its customers, a hallmark service that brought them success in revenue and customer care for 15 years.
In recent years, however, the Client’s competition grew, and the Client’s prime revenue targets slowly declined. From a 20% annual revenue, the Client only met 13-15% of its goals in the past few years. Due to this drop in income, the Client was prompted to regain its losses by looking for a third-party service provider that can address its needs for lead generation.
The Client partnered with ContactDB after being referred by one of its affiliates.
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