Frequently Asked Questions
What is ContactDB?
ContactDB is one of the largest business e-mail and mailing list providers worldwide. Our database of over 50 million business contacts is updated regularly by a team of 300 in-house data specialists and phone verifiers. We have the most extensive business lists in the Asia Pacific region (particularly Singapore, Malaysia, Hongkong, Thailand, Australia and New Zealand). We compile, analyze, organize, and customize business information by industry, business mailing lists, telephone/fax numbers, and direct e-mail address at AFFORDABLE rates.
What do you offer?
We provide customers access to our database via the following options:
a. Pre-Packaged Lists
Pre-packaged lists are ready-to-download business email, telemarketing, and direct mailing lists that we have put together based on region, industry, job title, business size and other hard-to-find filters such software users, etc. We have over 1000 pre-packaged lists that you can search by keyword or by category filters. All lists have been updated at least once within the last 6 months. You are able to also preview the all lists for FREE before you download so you are assured you get the list you are looking for.
Pre-packaged lists are priced more than 50% lower than customized lists
b. Custom Lists
You can also get full access to our database using our List Builder. Create an e-mail, telemarketing, or direct mailing list based on your preferred filters. You can go as targeted as you want to use our over 80 search filters such as country, state, or city, number of employees, annual revenue, SIC, job function, number of PCs, etc.
(New Feature! We’re giving you access to view the entire list before you purchase and download. Now, you’re 100% sure you pay for only what you need!)
- “Pay-As-You-Go” Plan - Pay $0.50 for ANY filter that you use, whether you're purchasing an e-mail list or telemarketing list, USA list or APAC list etc. Create and buy lists that match your target prospects and your budget.
- Subscription Plan - Pre-pay monthly and enjoy a 30% discounted rate compared to the Pay-as-You-Go plan. Pre-pay annually, and we’ll slash off another 20% off!
Do you have direct e-mails and phone numbers of all records?
All targets will have a company name, contact name, mailing address, and phone number. Depending on the filters and search categories you use, the list will also have direct email addresses and additional information such as website, job title, e-mail address, revenue size, employee size, and industry classification.
What job titles would the contacts have?
We only provide direct email addresses of key contact persons, allowing you to communicate directly with the decision-makers. The job functions include:
- Board Member
- Business Development
- Customer Service
- Finance (Accounting, Billing, Budget, General, Insurance, Loan, Investment/Portfolio, Purchasing/Procurement)
- Human Resources
- IT (Applications Development, Consulting and System Information, Data Analytics, Database, Disaster Recovery, Document Management, E Commerce and Online Service, General, Networks, Programming, Quality Assurance, Support Services, Systems Development, Telecommunications, Training, Web Development Legal)
- Marketing (Advertising, General, Media, Printing/Publishing, PR/Communication)
- Operations (Engineering, Facilities, General, Logistics, Manufacturing, Mining)
- Quality Assurance
- Research and Development
Where do you get your data and how it is updated?
Our 300 in-house data specialists and phone verifiers take pride in putting together a contact list that is suited for you. This contact information is compiled, analyzed, categorized, updated and verified every six months by our 300 calling agents. You can be assured that our business data is not swamped with general email addresses, such as a website or company email addresses. We only provide direct email addresses of key contact persons, allowing you to communicate directly with the decision-makers.
Where are you located?
The ContactDB Corporate Headquarters is located in Encino, California, USA with call centers based in the Philippines to accommodate your needs at any time of the day. Our dedicated staff does manual research to keep track of the changes of every business contact list by making at least 160 phone calls per day; which means a million calls are made every month to give you the most updated data.
How much does your product cost?
We initially give an amazing low price of just US$ 69.00 for some of our lists according to the type of information it contains. In addition, we give away price discounts for up to 50% off from time to time. Please visit our web page at http://www.contactdb.com regularly in order to avail these incredible offers. Moreover, we can even provide expert treatment by customizing and update your existing database according to your specifications at reasonable rates.
How do you know who my prospects are?
You can choose from our “pre-packaged list categories” or narrow your list using our web-based List Builder to create a list of your company's target market.
Do I get a guarantee?
Our Data Integrity Guarantee will not tolerate errors in our list. If there are any, we will replace outdated or erroneous records you receive from us for free. All you have to do is send us back the invalid record and we will replace them. This guarantee is valid for seven days after delivery of the data. Furthermore, these lists come in .csv format (MS Office-Excel) with unlimited duration and license. This is our way of providing quality satisfaction to our clients.
What type of industries do you include?
As we are constantly expanding our coverage, we have (but are not limited to) the following:
- Healthcare and Insurance
- Banking and Finance
- Electronics and Computer Software/Hardware
- Telecom and Information Technology
- Manufacturing, Retail, and other Business Services
- Engineering and Construction
- Automotive and Transportation
- Oil, Gas, Energy and Utilities
- Media, Marketing and Advertising
How long will it take for my list to be completed? What is your turnaround time?
You can download your list on the same day you place your order online.
How often is your date verified and updated?
We regularly update our data at least once every six months.
What else can you help me with and what other services do you provide?
We also offer the following services:
- Call To Invite - Get that huge turnout you’ve always wanted at your next event.
- Client Profiling - Make the most of your marketing dollars. Know the right people to sell to.
- Data Cleansing & Verification - The right contact with the wrong phone/email isn't right at all. Update your database!
- Market Research - Enough with the guesswork marketing. Get your facts straight about your customers.
- Telemarketing - Appointment setting and lead generation
- Web Marketing - Web design, landing pages, search engine optimization
- Social Media Marketing - LinkedIn, Facebook and Twitter marketing
What forms of payment do you accept?
At the moment, we accept credit card payments via Paypal and bank transfer payment options. Once a transaction has been successfully completed, a download link to the database will be sent to your registered email along with our e-receipt.
Would you be able to provide data according to specific state, city, country, employee size, revenue, industry etc.?
Yes, that's what we specialize. We create a list according to your specifications.
Do you also offer Consumer Listings (B2C)?
Yes, we have some updated data on that, but we put our focus on B2B lists.
Can you provide a sample from the list?
You can instantly view the entire list before you download so you're assured you're getting what you want.
How can I purchase the list should I decide to proceed?
Before you can purchase, you need to register on our site. A confirmation will be sent to your registered email address for validation, enabling you to log-in and begin your shopping experience. Go to your lists, then click "Add to Cart". After that, proceed to the check-out page for payment.